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National Energy System Operator

Stakeholder and Insights Manager

Company logo
National Energy System Operator
Managing and optimizing the energy system for a reliable and sustainable future.
Managing a team of stakeholder engagement experts for Gas & Whole Energy Network Development (GWEND) and contributing to the development and delivery of the Centralised Strategic Network Plan (CSNP) in a public corporation responsible for planning Great Britain’s energy networks and operating the electricity system.
15d ago
£60,000 - £72,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Warwick, England, United Kingdom
Hybrid
Company Size
100 Employees
Service Specialisms
Energy Management
Consulting
Engineering
Project Management
Renewable Energy Solutions
Electrical Services
System Integration
Sector Specialisms
Energy
Electricity
Gas
Net Zero
Infrastructure
System Planning
System Security
Restoration Services
Role
What you would be doing
energy planning
team management
team development
stakeholder engagement
project management
team environment
  • Contribute to the development and progression of Strategic Energy Planning.
  • Manage a team of Stakeholder engagement experts, who are responsible for Gas & Whole Energy Network Development (GWEND) engagement and publications.
  • Develop yourself and direct reports to drive performance and to create a strong career path and progression.
  • Engage with internal and external stakeholders (including the Welsh and Scottish Government, Department for Energy Security and Net Zero, Ofgem and Industry), ensuring that information is presented and explained clearly and concisely.
  • Manage your work, and the work of any direct reports, in an organised and efficient way, establishing key milestones and deliverables and reporting regularly against these to ensure that work is delivered on time and to a high standard.
  • Create a stimulating working environment, where each member of the team is fully engaged and knows the value they create for the organisation.
What you bring
whole system
strategic thinking
change delivery
clear communication
gas/hydrogen
relationship building
  • Whole system understanding is desirable but not essential for this role.
  • Ability to see the big picture and think strategically.
  • Ability to deliver change and mitigate complex risks for the overall benefit of NESO both internally and with our external stakeholders, in a sometimes-uncertain environment.
  • Strong written and verbal communication skills, with a proven ability to communicate complex information in a way non-experts can understand.
  • Experience in gas and or Hydrogen is desirable but not essential for this role.
  • Proven experience in building high quality relationships both internally and externally and using those to achieve the required outcomes.
  • Proven experience in improving customer experience.
  • Ability to develop self and direct reports to achieve their full potential.
Benefits
  • Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
  • Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
Training + Development
Information not given or found
Company
Overview
  • Founded with a mission to ensure the energy system operates efficiently and reliably.
  • Specializes in managing the balance between energy supply and demand across a wide network.
  • Focuses on integrating renewable energy sources like wind and solar into the grid.
  • Has played a pivotal role in modernizing infrastructure to meet growing energy needs.
  • Committed to providing secure energy services while minimizing environmental impacts.
  • Works closely with stakeholders in the energy, transport, and utilities sectors.
  • Supports government and private sector projects with a focus on energy sustainability.
  • Has successfully managed several large-scale projects to upgrade energy transmission systems.
  • A leader in adapting energy infrastructure to accommodate the future needs of smart grids.
Culture + Values
  • Clean Power
  • Decarbonised Energy
  • Consumer Value
  • Customer Centricity
  • Digital Mindset
  • People Value
  • "We will show up openly and consistently, ensuring our actions and decisions are seen as informed, considered and balanced."
  • "We are committed to being inclusive and nurturing talent from all backgrounds, creating a deep sense of belonging across the organisation."
Environment + Sustainability
50% Renewable
Electricity from renewables
In 2024, half of Great Britain's electricity was generated from renewable sources.
UK Coal Phaseout
First G7 country coal-free
The UK became the first G7 country to completely phase out coal power in 2024.
  • Net Zero – enabling the government to deliver on its legally binding emissions targets.
  • Conducting Strategic Environmental Assessments, Habitats Regulations Assessment and Marine Conservation Zone Assessment for future network plans (ongoing over next 12 months).
  • Pathway to 2030 and Beyond 2030 holistically coordinates offshore electricity generation network planning.
  • Developing Clean Power 2030 pathways, balancing services reform, zero carbon operation and connections reform under the Clean Power priority.
  • Strategic Planning includes safeguarding the environment while ensuring system resilience and consumer benefits in regional and whole-system energy plans.
Inclusion & Diversity
  • Member of Inclusive Employers to embed inclusive practices and provide resources, expert advice and events.
  • Partnered with Disability Confident to improve recruitment, retention and development for colleagues with disabilities.
  • We believe our people perform at their best when they can be their true selves… only by embracing diversity, and being a truly inclusive organisation, can we accelerate the delivery of a zero‑carbon energy system.
  • Explicit commitment to fair representation of all demographics among employees.
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