Community Sales Manager (onsite sales agent)

Description

• Staying current with continuing education through seminars and training.
• Maintain and understand the Lead Management System and ensure it is accurate and up to date.
• Complete all company paperwork in a timely and accurate manner.
• Communication with buyers’ lenders during the process.
• Follow each buyer until they reach a home buying decision and prepare a lost sales report on the buyers who did not buy from Ashton Woods.
• Walk sales office and model homes regularly and prepare a written punch list on a weekly basis for the builder in order to maintain the model in 100% condition
• Ensure that all collateral and supplies are well stocked and consistent with company specifications.
• Maintain constant communication with the closing coordinator(s) to expedite all processes and ensure a swift closing process.
• Attend all sales meetings and company functions.
• Place and monitor all on-site signage as needed (i.e., home site signs, inventory signs, open house signs, etc.).
• Completion of registration cards for all prospects.
• Maintain an acceptable cancellation rate.
• Track and follow each homebuyer and service their needs throughout the sales process, with customer oriented service as set forth in AWH training.
• Provide prompt attention to any customer concern by involving the appropriate parties.
• Collect all required monies from homebuyers.
• Develop, practice, and deliver a strong sales presentation to prospective buyers consistent with company training.
• Must stay up to date on all community information (i.e., schools, utilities, tax information, shopping, local employment centers, and recreation areas) and any other information requested by AWH customers.
• Maintain a customer satisfaction rating of 90% or above.
• Communicate the entire process to all homebuyers with weekly updates during the construction of their home.
• Maintain a good line of communication with all potential homebuyers, employees, and vendors.
• Evaluation of all traffic for quality.
• Prepare various reports accurately and completely including; competition reports for all the company’s competitors in their division, Sales and Traffic reports for the communities.
• Ensure the sales office and model homes are neat, clean, and well lit at all times.
• Conduct weekly scheduled builder meetings with written meeting minutes.
• Maintain a good line of communication with Project Manager(s).
• Staff site sales office and model homes during designated company hours as needed.
• Achieve and exceed company established sales goals

Requirements

• Knowledge of sales processes and procedures required
• Knowledge of business English and ability to communicate patiently and professionally with both internal and external customers both orally and in writing.
• Computer literacy, proficiency with Outlook, Excel, Word, Power Point, and ability to learn new programs as needed.
• Must understand all AWH sales agreements and addendum, complete them accurately and deliver in a timely manner.
• Valid driver’s license and insurance required for business travel if by automobile.
• Work is occasionally performed in a typical office environment using standard office equipment. Work is typically active, travel to various locations for sales activity is required, walking and standing are also necessary. Work hours may be variable.
• Employees in the position are required to be able to hear and have vision sufficient to utilize all office equipment.
• Fast paced environment subject to numerous schedule and priority change and short notice activity.
• Proven organization skills in a high paced work environment.
• Communication and weekly visits with Realtors in order to generate referral sales through excellent customer relations. Self and AWH promoting by attending various Realtor and HBA functions.
• Use of hands and fingers is required to utilize standard office equipment.
• Four (4) year degree preferred in Sales or Marketing from an accredited college or university.
• Must be fluent in written and spoken English
• Must be able to work weekends
• Must completely understand and effectively communicate all product offerings, building process, Financing plans, and mortgage process to help guide prospects/buyers.
• Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
• Understand the building process and be able to communicate this effectively to prospects.
• Understand financing plans and mortgage process to help guide buyers.
• Fluency in written and spoke Spanish a plus
• 1 - 5 years of sales experience required
• Ability to travel extensively as required achieving sales goals.
• Transportation is required; Safety concerns include dangers while driving.
• Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
• Ability to adapt in a changing workplace.
• Valid and active real estate license within 3 months of start date
• Requires occasional lifting up to 20 pounds.
• Must be able to read, write, and speak fluently in English. Spanish language skills are helpful.
• High School graduation or equivalency required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance