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Technical Author - EV (SMEO)
Transport For London
Develop and maintain safety/technical documentation for EV projects at TfL.
3d ago
£50,000
Intermediate (4-7 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
28,000 Employees
Service Specialisms
Engineering
Technology & Data
Infrastructure Maintenance
Project Management
Property Development
Consulting
Transport Planning
Operations Management
Sector Specialisms
London Buses
London Underground
Docklands Light Railway (DLR)
London Overground
Elizabeth line
London Trams
Roads
River
Role
What you would be doing
document control
work instructions
compliance
content editing
project scheduling
template management
- Hold and retain relevant certification to facilitate on site support meetings and data gathering in operational areas to ensure a full understanding of business needs and these are reflected in produced documents and communications. Following site meetings make recommendations around suggested process and procedural changes to relevant managers to support improved ways of working and if accepted ensuring produced documentation reflects any changes.
- Accountable for reviewing documentation in a timely manner and ensure publication via approved company document control process and via approved document management systems in collaboration with document controllers.
- Accountable for organising and chairing in-person team meetings to gather and collate information from colleagues and working groups including subject matter experts, record the information discussed and translate this into documented technical outputs including Work Instructions, Technical Bulletins and Risk Assessments.
- Responsible for ensuring all documents will also reflect latest compliance policies, statutory and company standards
- Accountable for writing; editing and proof reading new and existing documentation to ensure messaging is tailored to the target audience; is easily understood and supports improved ways of working.
- Responsible for collating information and verifying the contents of all documents produced to ensure their accuracy and all documentation content has consistent wording and style.
- Managing time sensitive project agendas to ensure multiple documents are worked on, sometimes simultaneously, to ensure ongoing compliant operations and that all relevant parties are aware of documented changes.
- Think carefully about the skills, knowledge and experience in the advert and cover this in your CV.
- Collaborating with the TfL Management team; Safety Health and Environment teams and Engineering teams to ensure documentation remains in the latest format and ensuring existing documents are transferred to new templates when required; this may include creating and editing pictures and diagrams.
What you bring
hnc engineering
ms office
ai tools
document control
risk assessments
railway safety
- A strong working knowledge of Safety, Health, Environment Electronic Risk (SHEERA)
- Strong knowledge of safety legislation applicable to a railway environment
- A strong proven history of document authoring Demonstrable understanding of information sources for maintenance activities and/or safety management include engineering drawings, manuals work instructions and procedures.
- A good understanding of document control processes and procedures Detailed understanding of railway engineering standards and concessions
- Excellent organisational skills and ability to priority workload in an environment of changing demands Highly flexible and self motivated
- HNC in Engineering or Safety qualification is a minimum required.
- Knowledge and application of software or techniques to support documentation that is easy to read/understand ie AI tools Desirable
- Experience of MS Office products Experience of producing safety risk assessments is essential
- Excellent presentation skills Strong eye for detail and ability to translate information into easily understood instructions/ documentation
- Strong communication skills - including articulating and feeding back the inputs from data gathering to ensure a common understanding
- Knowledge of the LU standards and concession approval process and detailed knowledge of LU fleet, maintenance and renewals.
- PDF format preferred and do not include any photographs or images
- 29 days annual leave plus public and bank holidays
- Tax-efficient cycle-to-work programme
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Free travel for you on the TfL network
- Final salary pension scheme
- Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- medical examination required for safety-critical role.
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Company
Overview
2000
Year of establishment
The company was founded under London’s Mayor in 2000.
8,500 buses
Public transport fleet
Operates a large network of buses to support daily commuter needs.
580 km roads
Managed road network
Oversees one of the UK's most extensive road networks.
£7 bn revenue
Annual revenue figure
Generates significant revenue from fares, congestion charges, and grants.
- Handles day-to-day operations: Overground, DLR, trams, ferries and roads.
- Manages congestion charge and ultra-low emission schemes.
- Develops major infrastructure projects: Northern Line extension, Silvertown Tunnel, West London Orbital plans.
- Runs one of Europe’s largest zero-emission bus fleets and pioneered a cycle shuttle through Silvertown.
- Open
- Caring
- Adaptable
Net Zero by 2040
GHG emissions target
Committed to achieving net zero greenhouse gas emissions across the entire value chain by 2040.
90% Scope 1 & 2 Reduction
Emissions target 2030
Aims to reduce absolute Scope 1 and 2 emissions by 90% from the 2022 baseline by 2030.
2,000 Zero-Emission Buses
Bus fleet expansion
Currently operates over 2,000 zero-emission buses across Western Europe, with 107 fully zero-emission routes as of June 2025.
80% Fewer Pollution Exposures
Air quality improvement
Reduction in the number of people exposed to illegal pollution levels in deprived areas after ULEZ expansion.
- Maintain ≥90% reduction in Scopes 1 & 2 from 2030–2040
- Reduce absolute Scope 3 emissions by 90% by 2040
- Science-based targets validated by SBTi in April 2025
- Operational carbon 2023/24: Scope 1 14 KtCOâ‚‚e; Scope 2 337 KtCOâ‚‚e; Scope 3 (outsourced) 470 KtCOâ‚‚e; Scope 3 (other) 705 KtCOâ‚‚e
- On track to switch to fully zero-emission bus fleet by 2034 (_acceleratable to 2030)
- ULEZ expansion: 27% lower roadside NOâ‚‚, 31% fewer PM2.5 in outer London
- Doubling wildflower verges to 260,000 m² by 2024; planting tree canopy +1% per year (2016–2025) with 10% increase by 2050
- Install 5,000 m² Sustainable Drainage Systems yearly on road network
- Reduced highways glyphosate use by 70%
- Achieved Silver Accreditation in Carbon Literacy training; thousands of colleagues certified
74% Agreement
Employee-Conversations
74% of staff agreed that the Conversation Matters coaching programme improved leader-employee conversations.
86% Goal Completion
Coaching Programme
The Conversation Matters coaching programme achieved an 86% goal completion rate and was awarded Best Coaching Programme in 2023.
77% Intuitive Experience
SAP SuccessFactors
77% of employees find the SAP SuccessFactors implementation intuitive, supporting automated performance and succession processes.
4% Recruitment Increase
Internal Recruitment
A 4% increase in internal recruitment and a 3.7% rise in employee engagement post-pandemic.
21% Reporting Increase
Sexual Harassment
Project Guardian led to a 21% increase in reporting sexual harassment incidents in 2014.
£2.5M Training Contract
DEI Training
A four-year DEI training contract worth up to £2.5 million was awarded across TfL and partner public bodies.
- Strategic vision "to be a great place to work for everyone to thrive"
- Fabric of London campaign represents London’s diversity: 287 ethnic groups, 300+ languages on TfL network fabric
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