Field Service Representative

Description

• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Work on assigned projects for electrical equipment
• Submit to periodic customer required background and drug screenings
• Successfully complete and maintain compliance with Eaton’s safety program and policy
• Practices electrical safety measures
• Deliver technical solutions to customers
• Collaborates effectively with the team to meet project deadlines
• Generate timely and accurate service reports on work, product performance, and warranties.

Requirements

• Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
• Proficient with hand and power tools for equipment assembly
• Explain technical problems and solutions
• NICET/NETA certification
• Strong computer skills
• Works well under time constraints and in stressful situations
• Bachelor’s degree in Engineering from an accredited institution
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
• Must have a valid driver's license
• Ability to obtain and maintain a valid TWIC card
• Professional Engineering License
• Strong problem-solving and logical thinking skills
• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
• This position requires you to drive an Eaton vehicle
• Must be able to work in the US without corporate sponsorship now or in the future
• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Electrical or General Contractor’s License

Benefits

• Career growth, mentorship and safety training
• Company vehicle, toolkit, and phone
• Opportunities across 32 service branches
• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
• Tuition assistance for ongoing learning
• Leads program with bonus pay

Training + Development

Interview process

Visa Sponsorship

Security clearance