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Data Management Technician I, II or Senior
Toho Water Authority
Managing program data, providing customer service, and supporting reporting and budgeting activities for the Cross-Connection Prevention Program.
20d ago
$2,168 - $3,308
Junior (1-3 years)
Full Time
Kissimmee, FL
Office Full-Time
Company Size
600 Employees
Service Specialisms
Water treatment services
Wastewater treatment services
Reclaimed water services
Customer service
Billing & payment services
Development services
Irrigation scheduling
Cross‑connection control program
Sector Specialisms
Water
Wastewater
Reclaimed Water
Water Distribution
Water Transmission
Wastewater Collection
Wastewater Transmission
Sewer System Management
Role
What you would be doing
maintain databases
prepare reports
track expenses
educate public
secure data
analyze data
- Mange and maintain databases, data management and documentation systems related to cross-connection control, including test results, inspection records, and customer information.
- Prepare regular and ad hoc reports for internal and external stakeholders, including compliance documentation and program performance summaries.
- Assist the Program Manager with budgeting by tracking expenses, compiling financial data, and supporting budget preparation and monitoring processes.
- Support public education efforts by helping to develop and distribute informational materials to customers.
- Ensure data security, integrity, and confidentiality in all program records.
- Collect, review, and analyze data from multiple sources to ensure accuracy and completeness.
- Collaborate with field staff, contractors, and other departments to coordinate data collection and resolve discrepancies.
- Serve as a primary point of contact for customer inquiries, providing information, resolving issues, and coordinating communication regarding cross-connection requirements and compliance notifications.
- Assist with compliance audits and provide data as needed for regulatory reviews.
- Identify opportunities for process improvements in data management and reporting workflows.
What you bring
bachelor's degree
database management
data analysis
excel
customer service
team collaboration
- 1-3 years of experience
- Associates degree
- 7-9 years of experience
- 10 or more years of experience
- Familiarity with water utility operations, cross-connection control, or regulatory compliance.
- Experience with database management, data analysis, and reporting tools (Excel, Access, or specialized utility software) is required.
- Strong customer service skills, including written and verbal communications.
- Proficiency in Microsoft Office Suite and comfort with learning new software operations.
- 4-6 years of experience
- Associate’s or Bachelor’s degree in Data Management, Business Administration, Environmental Science, or related field is preferred.
- Ability to work collaboratively in a team environment and interact with diverse stakeholders.
- This is an entry level position, previous relevant work experience is preferred but not required.
- Minimum of three years relevant experience.
- Attention to detail and high level of accuracy in data entry and analysis.
- Bachelor's degree or higher
- Experience with database management, data analysis, and reporting tools (Excel, Access, or specialized utility software).
- High school graduate, diploma or GED from approved GED Administrator
- A minimum of a high school diploma or GED issued from an approved GED Administrator.
- Minimum of five years relevant experience.
- Must possess and maintain a valid State of Florida Class E Driver's License.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- data security and confidentiality in program records
Company
Overview
2003
Year Founded
Established through state legislation to centralize regional water management.
50M gallons/day
Water Processing Capacity
Processes over 50 million gallons of water daily across its facilities.
$114M budget
Annual Operating Budget
Manages a significant budget overseen by a seven-member governing board.
34M gallons/day
Wastewater Reclaimed
Reclaims 34 million gallons of wastewater daily for irrigation and industrial use.
- Centralizes regional water stewardship and manages utility infrastructure.
- Specializes in water treatment, wastewater processing, and reclaimed water distribution.
- Operates 17 water treatment and 9 wastewater facilities.
- Serves over 160,000 customers across St. Cloud, Kissimmee, Poinciana, and neighboring counties.
- Typically involved in drinking water delivery, wastewater reclamation, and irrigation reuse systems.
- Commitment to delivering high-quality water and wastewater services.
- Dedication to providing safe and reliable services to the community.
- Respect for customer needs and expectations.
- Responsibility towards sustainable water management and environmental stewardship.
- Innovation and improvement through technology and best practices.
- Employee empowerment and fostering a culture of respect and collaboration.
Net Zero 2050
Climate Commitment
Target to achieve net zero greenhouse gas emissions by the year 2050.
- Commitment to sustainability through water conservation efforts.
- Reduction of greenhouse gas emissions and energy consumption.
- Focus on enhancing water quality and environmental protection.
- Investment in renewable energy sources and energy-efficient technologies.
- Adoption of advanced water treatment technologies to minimize environmental impact.
- Focus on creating an inclusive and diverse workplace.
- Commitment to hiring a diverse workforce and fostering an inclusive culture.
- Regular diversity training and development programs for employees.
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