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Community Assistant - Trifecta (Student Living)
Greystar
Assist leasing, admin, marketing, and resident services for on‑site community.
7d ago
Entry-level, Junior (1-3 years)
Full Time
Louisville, KY
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
virtual tours
lease prep
resident visits
rent payments
marketing outreach
call handling
- Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
- Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
- Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
- Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
- Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
- Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
- Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
- Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for
- Answers incoming calls and sets appointments for prospects to tour the property.
- Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
What you bring
university
good standing
10 hours
onsite
- Must be enrolled at a local university and be in good academic standing.
- Must be available to work a minimum of 10 hours per week.
- Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.
- Paid sick time
- Employee Assistance Program
- 401(k) with Company Match (eligibility required)
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$78B Assets
Assets Under Management
Reflecting the company's financial strength and extensive real-estate portfolio.
$35B Pipeline
Development Projects
Highlighting the company's expansive global development initiatives and future growth potential.
€1.4B Investment
European Real Estate
Signifying the company's strategic investment in European housing markets.
- Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
- Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
- Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
- In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
- With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% Reduction Target
Long-term sustainability goal
Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
Seven of Eight Top 10
GRESB ratings achievement
Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.
107 Variables Tracked
Greystar Green Awards metrics
Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.
26,000t CO₂ Saved
Greenford Quay modular construction impact
Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of CO₂.
- Achieved multiple five-star GRESB ratings in 2019
- Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
- 'Sustainable September' campaign engaged over 15,000 associates in 2023
10% Engagement
Strategic Goal
Sets a target to increase engagement of women and minority-owned contractors by 2025.
200+ Members
Veterans Group
Focuses on fostering inclusion and recognition for veterans within the organization.
- Core values include Equality alongside diversity, inclusion, and belonging.
- DEI effort is company-wide and team-member-driven, not siloed in a division.
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
- Regional DEI resource groups open to all team members, with local action plans.
- Business/functional DEI leadership groups set strategic goals.
- Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
- RISE peer-to-peer mentoring for onsite teams.
- DEI Champion Circle promotes cultural heritage and awareness initiatives.
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