Account Manager

This role will be responsible for supporting and growing our residential and commercial customers bases across the territory.

• Utilise Salesforce CRM to manage client accounts, track customer interactions, and streamline sales processes to drive business growth and customer satisfaction.
• Comply with all Stramit safety policies and guidelines.
• Fostering strong relationships with Stramit’s internal and external stakeholders to ensure outstanding customer service delivery.
• Build and maintain strong customer relationships while proactively expanding Stramit’s Residential and Commercial customer base.
• Monitoring customer activity and market conditions to identify new and innovative opportunities.
• Develop and implement segment planning strategies, monitor KPI’s and ensure alignment with overall business objectives.

We have an exciting opportunity to join our Residential team as an experienced Account Manager! This role is designed for someone hungry for sales, who thrives on working lead generation and loves getting out and building relationships with our customers. This role is a full-time permanent opportunity, located at our Queanbeyan site.

• Excellent communication skills, both verbal and written.
• Positive attitude and strong resilience in a competitive environment.
• Full working rights in Australia without restrictions.
• Possess a genuine passion for sales with a talent for driving results and closing deals.
• Tech savvy with experience using customer relationship management (CRM), Salesforce or similar.
• Experience in a similar Sales role and like-minded industry is ideal (however full training will be provided around Stramit and Fletcher Building)
• Strong experience in sourcing customers, relationship-building, and account management.

No matter who you are, if you have the drive and commitment to make a difference, you’ll have a bright future with us. Whether in the factory, on the road, or in the office, you’ll be working with the best in the industry. You’ll be part of a supportive team continually finding better ways to do things – all aimed at making it easier for our customers to get the job done.

• Collaborative and supportive team player who can work independently.
• Access to your own PerkBox account, where you can utilise 1000’s of major retailer discounts!
• Great staff discounts across our brands
• We welcome first-time job seekers and youth through our targeted recruitment campaigns and partner with government and community groups to attract young people.
• Strong Inclusion and diversity commitment to our team members including Gender affirmation leave (10 days), LGBTQ+ welcoming.
• Parental Leave policy. Primary carers receive full base pay for 26 weeks or receive 50% of full pay over 52 weeks. Secondary carers receive 4 weeks of full pay.
• 5 additional leave days ‘New Parent Leave’ for primary and secondary carers during their first year back at work.
• Full training, the latest technology, and tools of the trade to support your success at Stramit!