Manager of Facilitates & Service (CTC Paradisi)
Mark-Taylor, Inc.
Oversee facility maintenance, service team, and resident satisfaction for multifamily community.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Surprise, AZ
Onsite
Company Size
216 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Role
What you would be doing
maintenance
inspections
repairs
capital projects
inventory management
reporting
- Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
- Complete Weekly Service Report in a timely manner.
- Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
- Maintain excellent customer service and positive rapport with all residents and team members.
- Train and mentor Service Technician and Facilities Technicians
- Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
- Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
- Adhere to Mark-Taylor safety protocols, programs, policies and procedures,
- Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
- Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
- Participate in training classes.
- Schedule contractors and vendors as needed.
- Capital project oversight, bidding, and execution.
- Inspect the property for safety hazards that may pose a liability and correct the hazards.
What you bring
epa
hvac
maintenance manager
technician
plumbing
computer skills
- One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
- 1 year working as a Maintenance Manager, Supervisor, Building Engineer or similar.
- A basic understanding of written and verbal English
- Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
- 3 or more years experience working as a a Maintenance Technician, Apartment Turn Technician, Service Technician. Make-Ready Technician, or Work Order Technician
- Basic computer skills.
- Opportunities for career growth
- Employee appreciation events
- Medical, dental, vision benefits, including paid parental leave
- Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
- Paid time off, paid sick time, paid holidays, paid volunteer time
- Employee referral program
- MT Wellness program
- 401k with company match
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment screening includes drug testing.
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Company
Overview
Since 1985
Founding Year
The company has been a leader in the multifamily development sector for over three decades.
$2.5B
Financial Assets
The company has built a substantial portfolio of multifamily properties across the Southwest.
20,000 Units
Developed Properties
The company has built thousands of high-quality multifamily units, making it a significant player in the market.
2021
Consulting Launch
The firm expanded its services to include full lifecycle consulting for real estate projects.
- Over nearly four decades, it grew into Arizona’s largest apartment developer and a major Class‑A landlord.
- Typical projects include luxury rental communities featuring centralized leasing, smart‑home tech, and premium amenities.
- Known for tech‑forward operations, it partnered with iApartments to deploy smart locks, leak sensors and self‑guided tours.
- Delivering an exceptional living experience for residents.
- Creating opportunities for employees to succeed.
- Commitment to quality, excellence, and integrity in every aspect of the business.
- Strong focus on teamwork and collaboration to achieve common goals.
- Encouraging continuous learning and professional development.
- Providing a supportive and motivating environment where employees are empowered to thrive.
2050
Carbon Neutrality Goal
Aims to achieve net-zero carbon emissions by the specified year through continuous progress.
- Committed to creating sustainable communities and reducing environmental impact.
- Incorporates eco-friendly practices in design, development, and property management operations.
- Ongoing efforts utilize energy-efficient technologies and sustainable materials.
- Employs water and energy-saving technologies in all new developments.
- fostering an inclusive workplace where all employees are valued and respected
- gender and ethnic diversity are core principles within recruitment and talent management processes
- specific programs aimed at providing leadership opportunities for women and minorities
- ongoing initiatives to track and improve gender diversity at all levels of the organization
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