Community Manager

Company logo
Cushman & Wakefield | Thalhimer
Full‑service commercial real estate firm offering brokerage, asset & project management, leasing and capital markets.
Oversee daily operations, leasing, marketing, maintenance, and resident services
25 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Hampton, VA
Onsite
Company Size
52,000 Employees
Service Specialisms
Commercial Real Estate
Property Management
Leasing
Investment Sales
Tenant Representation
Project Management
Facilities Management
Capital Markets
Sector Specialisms
Office
Retail
Investment
Property Management
Project Management
Development
Role
What you would be doing
file management
staff management
marketing
financial reporting
lease execution
budget oversight
  • Organizing and maintaining tenant files, ensuring they are neat and up-to-date.
  • Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.
  • Ensuring clear communication with tenants and maintaining a strong community presence.
  • Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents.
  • Leading marketing efforts, including online advertising, print media, and community outreach.
  • Managing leasing, marketing, and maintenance activities.
  • Conducting market surveys and making recommendations for rent adjustments or concessions as needed.
  • Regularly inspecting the property and walking the community to maintain its appeal.
  • Responding to all rental inquiries and tracking prospects with regular reports to the corporate office.
  • Planning and hosting resident events to foster a sense of community.
  • Providing a high level of customer service, ensuring all resident needs are met promptly.
  • Preparing Weekly and Monthly Financial Reporting
  • Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.
  • Managing both accounts payable and accounts receivable.
  • Overseeing property expenditures to ensure adherence to the budget.
  • Implementing and managing renewal programs to maintain tenant satisfaction.
What you bring
problem solving
ms office
property software
bachelor's
5+ years
customer service
  • Strong multitasking and problem-solving abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
  • Exceptional attention to detail and organizational skills.
  • A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.
  • A customer-centric mindset with the ability to relate to people and provide excellent service.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
1,800+ Deals
Commercial Real Estate Transactions
In 2023, the firmexecuted a significant number of commercial real estate transactions, demonstrating its market influence and capacity.
27M sq ft
Managed Space
The company currently manages over 27 million square feet of commercial property, showcasing its extensive property management capabilities.
100% ESOP
Employee Ownership
Became 100% employee-owned in 2020, reflecting a commitment to associate-driven growth and alignment of interests.
52,000 Professionals
Global Network
As part of a global alliance, it leverages the expertise of over 52,000 professionals worldwide for enhanced market reach.
  • Operates across Virginia with offices in Richmond, Newport News, Virginia Beach, Fredericksburg, Roanoke, Charlottesville and Lynchburg.
  • Delivers a full suite of services: corporate services, brokerage (tenant & landlord representation), investment sales, asset & project management, leasing of office, industrial and retail holdings.
  • Combines local market insight with global reach to support complex capital markets deals and strategic development projects.
Culture + Values
$237k Donated
Total Charitable Contributions
Thalhimer Gives initiative has donated over $237,565 since 2018.
$6.9k Given
Recent Community Support
Sent $6,914 to Henrico Christmas Mother in the fourth quarter of 2024.
150+ Hours
Volunteer Hours
Associates contributed over 150 volunteer hours in 2024.
  • Focus on retaining tenants and ensuring occupant satisfaction through proactive and responsive management.
  • Driving business value by developing individual real estate strategies aligned with clients’ business goals.
  • Combining talented professionals with best-in-class technology to retain tenants, reduce operating costs, increase return on assets, preserve and increase property values.
  • Commitment to productivity, efficiency, and control—protecting and improving owners’ real estate investments.
  • Associates actively engage in the community through 'Thalhimer Gives'.
Environment + Sustainability
  • No explicit 'net zero' target found on public site
  • Property management operations accredited AMO® emphasize reducing operating costs—implying focus on efficient, sustainable building operations
  • Associates-led community initiatives do not currently target environmental causes; no publicly stated sustainability goals or metrics
Inclusion & Diversity
  • No DEI strategy or outcomes publicly stated on Thalhimer website
  • No gender‑related statistics or diversity metrics disclosed
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