Manager Assistant (20 Hour Part-Time)- 88 Townsend

Description

• Act as the liaison under the direction of the General Manager, to the Architectural Review Committee, and other committees as may be established by the Board of Directors.
• Assist Management with training, supervising and scheduling the front desk staff.
• Maintain and process all Association invoices and coordinate with accounting for proper billing.
• Respond to and address resident concerns and complaints.
• Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.
• Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.
• Manage architectural deposits and refunds.
• Provide administrative support including correspondence, scheduling, and meeting preparation.
• Provide front desk coverage during Front Desk staff’s absences or when required.
• Assist the General Manager with Action List items and updates.
• Maintain vendor records, insurance documents, contacts, calendars, and websites.
• Draft and distribute agendas, notices, email blasts, reports, and meeting minutes.
• Supervise the issue of access devices, fobs, and transponders.
• Order and maintain supplies.
• Assist new owners with completion of registration forms and review of documents.

Requirements

• Excellent organizational, communication, and multitasking skills.
• Strong judgement, professionalism and customer service focus.
• Must be flexible and willing to work occasional overtime when needed.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry experience preferred.
• High School Diploma or GED Equivalent. College Degree in Business Administration, Real Estate or related field preferred.
• Strong writing skills
• Demonstrates confidentiality and diplomacy when handling challenging situations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance