Act as the liaison under the direction of the General Manager, to the Architectural Review Committee, and other committees as may be established by the Board of Directors.
Assist Management with training, supervising and scheduling the front desk staff.
Maintain and process all Association invoices and coordinate with accounting for proper billing.
Respond to and address resident concerns and complaints.
Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.
Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.
Manage architectural deposits and refunds.
Provide administrative support including correspondence, scheduling, and meeting preparation.
Provide front desk coverage during Front Desk staff’s absences or when required.
Assist the General Manager with Action List items and updates.
Maintain vendor records, insurance documents, contacts, calendars, and websites.
Draft and distribute agendas, notices, email blasts, reports, and meeting minutes.
Supervise the issue of access devices, fobs, and transponders.
Order and maintain supplies.
Assist new owners with completion of registration forms and review of documents.
Requirements
microsoft office
property management
2 years
college degree
organizational
customer service
Excellent organizational, communication, and multitasking skills.
Strong judgement, professionalism and customer service focus.
Must be flexible and willing to work occasional overtime when needed.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry experience preferred.
High School Diploma or GED Equivalent. College Degree in Business Administration, Real Estate or related field preferred.
Strong writing skills
Demonstrates confidentiality and diplomacy when handling challenging situations.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1984
Year Founded
The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.
$750M
Annual Revenue
The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.
1996
CEO's Tenure
The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.
2024
Headquarters Relocation
The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.
Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.
Culture + Values
We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.
Environment + Sustainability
Net zero by 2030
Emissions Target
Aims to achieve net zero emissions through comprehensive sustainability efforts.
Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.
Inclusion & Diversity
Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.