Recertification Specialist - Affordable Housing

Description

• Perform other related duties and ad hoc tasks as assigned to support leasing, compliance, and property-level initiatives.
• Assist with non-compliance cases, reasonable accommodation requests, and appeals related to tenant certifications.
• Monitor recertification deadlines and compliance milestones using Yardi and internal management systems.
• Occasional travel throughout New York City to multiple properties for tenant interviews, file audits, and in-person support of leasing and compliance operations.
• Generate and submit required reports to regulatory agencies and internal leadership on occupancy, recertification status, compliance metrics, and audit outcomes.
• Act as a resource for compliance questions and troubleshooting.
• Develop and implement process improvements to streamline compliance workflows and increase efficiency.
• Update tenant certifications in Yardi and other compliance tracking systems with accuracy and timeliness.
• Prepare for and support periodic audits and inspections by regulatory agencies or internal auditors.
• Maintain open and clear communication channels with Property Management, Leasing, Social Services, and Compliance teams to track recertification progress and address bottlenecks.
• Work closely with Leasing to support lease-up compliance, including eligibility screening and subsidy paperwork.
• Facilitate the annual and interim recertification processes for assigned portfolio, coordinating with tenants and site staff to collect all required documentation.
• Review income, household composition, and eligibility documentation to ensure compliance with all applicable affordable housing program regulations.
• Build and maintain strong working relationships with regulatory agencies, onsite teams, and residents to facilitate smooth compliance operations.
• Maintain comprehensive, organized, and audit-ready tenant files in accordance with HPD, HDC, HCR/HFA, NYCHA, HUD, and other agency guidelines.
• Resolve documentation issues collaboratively with tenants and property teams to maintain file integrity.
• Promptly respond to audit findings and file correction requests, implementing corrective action plans as needed.
• Stay current on changes in federal, state, and local housing regulations, program guidelines, and best practices.

Requirements

• Exceptional organizational skills with meticulous attention to detail and accuracy.
• Ability to manage multiple projects and deadlines in a dynamic, fast-paced environment.
• Proficiency with Yardi or comparable property management systems, and Microsoft Office applications (Excel, Word).
• NYS Notary Public license preferred
• Excellent communication skills, both verbal and written, with the ability to interact professionally with residents, colleagues, and agency representatives.
• Demonstrated expertise with the NYC affordable housing regulatory environment and compliance requirements.
• LIHTC Certification preferred
• 2+ years of experience in affordable housing compliance, with a strong emphasis on managing LIHTC, Rent Stabilization, Section 8, and HOME program units.
• Possess knowledge of Fair Housing Laws and the Americans with Disabilities Act.

Benefits

• Development: virtual courses, tuition reimbursement, lunch and learns and wellness programs.
• Health: We proudly offer a full suite of health benefits! Thats medical, dental, vision, FSA, HSA, and even pet insurance for your furry family, to name a few. We also provide Life Insurance employer paid (basic with option to purchase more), Enhanced Short-Term Disability and Long-Term Disability coverage!
• Balance: paid time off, 9 company holidays, hybrid work schedule with 4 days in the office and 1 remote (subject to your location and role). We offer a fun-fast paced culture that's a perfect mix of high performance.
• Wealth: great pay, 401(k) plan with a very generous employer match and vesting schedule because your retirement is just as important to us as it is to you!

Training + Development

Interview process

Visa Sponsorship

Security clearance