Field Supt Repair

Description

• Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures
• Foster excellent communication among team members while maintaining good working relationships with the local union
• Continuously improve service delivery to ensure uniformly efficient and effective service
• Manage training and development of field technicians on established processes, tools and standards
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
• Develop a spirit of teamwork and dedication to quality among all employees
• Safety: Uphold the highest safety standards for all.
• Implement customer and Company requirements for quality, performance and passenger safety
• Integrity and Trust: Foster honest, ethical relationships.
• Build a team environment by leading field technicians

Requirements

• Minimum 5 years experience in either the elevator industry or in a related building systems industry
• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
• Ability to effectively manage and resolve sensitive employee relations issues
• Excellent PC skills
• BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

Benefits

• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• Tuition Reimbursement - Eligible after 6 months of service.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Fully vested 401k match, up to 7% of total eligible compensation.

Training + Development

Interview process

Visa Sponsorship

Security clearance