Facility Coordinator

Description

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
• Manage technician PTO and reporting.
• Manage technician payroll and reporting.
• Manage client badging process for facility workforce and vendors.
• Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly.
• Manage technician P-Card receipts and reporting.
• Manage office snacks for the office areas as needed and my need to order and stock.
• Assist in the development and management of operational and capital budgets.
• Coordinate special events in support of client or Jones Lang LaSalle
• Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistently with agreement terms for all facility services including but not limited to the following: landscape maintenance, janitorial, security, waste/recycling, window cleaning, interior plant maintenance, vending and food services.
• Facilitate inspections of assigned properties proactively addressing any deficiencies.
• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
• Assist with receiving and dispatching work orders to technical staff, vendors or other service providers utilizing Corrigo.
• Provide facility specific assistance to the project management team as needed or requested.
• Manage all duties in compliance to the Master Services Agreement and applicable performance measurements.
• Support requests associated with Jones Lang LaSalle’s Management and Operations team.
• Continuously identify cost savings opportunities
• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures utilizing OneView Projects platform for small capital projects.
• Oversee client conference rooms needs such as organizing, configuration, light cleaning.
• Support energy management programs and reporting.
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
• Management and staff with operational reporting, budgeting, financial management, purchasing as necessary.
• Support development of monthly/quarterly variance reporting for operating budgets

Requirements

• Basic knowledge of building systems (mechanical and electrical systems).
• Looking for an individual with strong customer service background and communication skills.
• Ability to maintain professionalism at all times under stressful situations.
• Use of Facility computerized maintenance management system/ Corrigo.
• Ability to plan and manage work under time constraints.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
• Use of OneView Project Management Platform software and tools
• Excellent customer, computer, managerial, verbal and written communication skills.
• Associates Degree or equivalent work experience in facilities management or property management.
• Minimum of 2 years industry experience required either in facility/property space, third party service provider or as a consultant.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance