Utility Liaison Manager

Description

• Facilitate Communication: Facilitate structured communication between workstreams, Client departments, and external stakeholders to ensure alignment and collaboration.
• Attend Meetings and Track Actions: Attend weekly/monthly meetings as necessary for all types of projects, keeping track of required actions from all stakeholders and following up on progress.
• Establish Processes and Procedures: Establish processes and procedures to manage the interface with KSA Utility stakeholders, ensuring effective engagement and communication.
• Lead Workshops and Meetings: Coordinate workshops, meetings (both online and face-to-face), and working groups, ensuring all meetings are recorded with minutes.
• Develop RACI Matrix: Create a RACI Matrix for all stakeholders, both internal and external, to clarify roles and responsibilities.
• Report Project Status: Inform the Stakeholder Manager of any potential delays in project completion or milestones.
• Monitor Technical Interfaces: Monitor and report on the status of interfaces with stakeholders, identifying and escalating risks, issues, and concerns of delays promptly and effectively.
• Record Keeping: Maintain accurate records of stakeholder interactions and project developments.
• Support and Coordinate Utility Strategy: Work with the Client (and/or their designated Representative) to support and coordinate the utility strategy, incorporating lessons learned from discussions with stakeholders and project teams.
• Identify Stakeholder Needs: Define the needs of each stakeholder group and use this understanding to develop relevant communication and engagement initiatives.
• Outreach for Permit Requirements: Proactively engage with utility stakeholders to clarify their specific requirements for obtaining necessary permits. Ensure that all relevant documentation is collected, completed, and submitted in a timely manner to facilitate the permit acquisition process effectively.
• Assist Project Teams: Assist and guide project teams by drawing on expertise to inform stakeholder’s inputs in relation to utilities.

Requirements

• Independence: Capable of working effectively with minimal supervision.
• Technical Proficiency: Advanced skills in MS Office Suite (Outlook, Word, Excel, PowerPoint).
• Time Management: Excellent planning skills with the ability to prioritize and multitask effectively.
• Pressure Management: Effectiveness in performing under pressure while adapting to changing priorities and deadlines.
• Analytical Proficiency: Skilled in identifying, analyzing, and resolving problems.
• Preferred: Bachelor's degree in engineering (or international equivalent) and 10-13 years of relevant experience.
• Attention to Detail: Strong focus on excellence and meticulousness.
• Conflict Management: Proven ability to manage conflict in high-pressure situations.
• Stakeholder Engagement: Prior stakeholder engagement on large-scale programs with multiple internal and external stakeholders is essential.
• Minimum: Bachelor’s degree in engineering (or international equivalent) and 8-10 years of relevant experience.
• Communication Skills: Excellent oral and written communication abilities, including presentation skills.
• Collaboration: Ability to work alongside a diverse group of internal and external stakeholders.
• Organizational Skills: Strong capabilities in organizing, communicating, and interacting across various organizational levels.
• Utilities Diversion Management: Proven experience in managing utilities diversion on large-scale programs
• Agility: Experience in meeting tight deadlines in a dynamic environment.
• Outcome Influence: Proven ability to influence results and escalate issues as needed.
• Language Proficiency: Fluent in Arabic and English, with strong writing and communication skills.
• Cultural Competence: Experience working in multicultural and diverse team environments.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance