Escrow Manager

Position Highlights: Escrow Manager is responsible for establishing and overseeing efficient closing/settlement services, development of internal and external customer relationships, preparing, reviewing, and maintaining branch budgets, and managing, developing, and coaching branch staff.

• Identify & mitigate operational risk and ensure ongoing adherence with compliance procedures
• Ensure appropriate staffing to meet department needs
• Maintain and foster branch participation in division/community events and promote Tri Pointe Homes values and culture
• Evaluate employee performance and plan for compensation actions based on performance
• Perform as a team member in allocating and coordinating the workflow
• Ensure daily branch operations are conducted per operations standards
• Utilize recruiting and selection tools/processes to build organizational talent
• Ensure proper handling of all funds and closings
• Provides continuous coaching regarding functional and leadership as well as technical skills and behaviors
• Provides developmental opportunities through identification of internal and external training opportunities
• Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds.
• Ensure quality customer service. Serve as point of contact for customer questions and concerns as needed
• Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing, and post-closing
• Delegate work according to employee’s abilities and skills
• Ensure that all security procedures are followed, the branch is operationally sound, and satisfactory audits are achieved
• Work with team members to resolve minor disciplinary issues via verbal counseling, and refer larger issues to the VP, Title and Escrow Services, and HR
• Monitor, review and respond to internal and state escrow and accounting audits
• Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
• Completes closing by recording and filing documents; preparing and distributing final closing statements and titles. Prepares settlement statement by utilizing lender instructions.
• Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
• Prepare and adhere to departmental budgets with a focus on expense reduction and maximizing revenue
• Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems, and banking transactions
• Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

Tri Pointe Assurance, the title and escrow affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group as an Escrow Manager in Orlando, FL.

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• Understanding of title and settlement rules and regulations
• Minimum of 3 years escrow operations/management experience required
• Ability to type 40+ WPM
• California Title License required
• Effective communication, presentation, and organization skills
• Notary Public required
• Strong computer skills with working knowledge of Microsoft Office and title software applications
• High School Diploma or equivalent required
• Minimum of 2 years at a supervisory level or above required

Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.