Senior Automation & Controls Tech at American Water in Hummelstown, PA | Kablio

Role

Description

automation support

process control

software configuration

diagnostics

project planning

stakeholder liaison

Advise and assist local maintenance personnel on installation, operation or diagnosis of automation & process control systems. Assist in the technical training of company personnel to enhance technical knowledge and skills.
Assist local operations with the creation of automation & process control budgets
Assist or perform with guidance minor changes in software programs such as adding or modifying system signals, graphic displays, alarms and trending and functional operation of all instrumentation systems.
Perform and or direct diagnostic procedures on installed mechanical, electrical or instrumentation and process control equipment or systems following American Waters Best Operating Practices (BOP).
Assist with planning, scheduling, and implementation phases of Capital Projects.
Develop and maintain relationship with Controls Engineer and Level I and III Technicians and other stakeholders such as operational leads, engineering, integrators, contractors, etc.
Perform advanced instrumentation validation.
Review existing control logic with the Controls Engineer / Level III Technician and assist in control logic changes
Diagnose and resolve automation & process control system issues, with guidance. Keep current with hardware and software updates and improvements.
Assist in construction projects. Participate in engineering design review, information gathering, inspection, and commissioning or start-up of projects that include electrical, instrumentation and process control equipment or systems. Assist in factory witness testing.

Requirements

scada

hmi

p&ids

data comm

ms office

2+ yrs

Strong working knowledge of electrical, mechanical and instrumentation & process control equipment and systems.
Demonstrated ability to read and interpret P&IDs, control drawings, ISA instrument specifications, and loop diagrams.
Demonstrate the ability to perform diagnostic procedures on data communications systems, wired and wireless network systems, Ethernet and radio telemetry, with guidance.
Effective interpersonal and relationship building skills.
Operating Facilities – Multi District/State Coverage Area. Requires “on-call” out of hours support during evenings, nights, holidays and weekends.
Basic understanding of automation, instrumentation and process control equipment & systems.
Demonstrate the ability to edit and maintain HMI systems, with guidance.
Minimum two (2) years of experience in the installation, maintenance, troubleshooting, and repair of automation & process control equipment & systems (SCADA).
Knowledge of process control computers and data collection methods. Understanding of PC networking technology and telemetry methods
Strong verbal and written communication skills.
Demonstrated ability to follow standard instrumentation validation procedures and techniques.
Good planning, time management and organization skills. Ability to prioritize and manage multiple projects.
Experience with data communications systems, protocols, wired and wireless network systems, and radio telemetry.
Demonstrated ability to solve process control issues related to water / wastewater equipment & systems, with guidance.
Travel, including overnight, as required
Strong working knowledge of business applications such as Microsoft Office products and productivity tools.
Demonstrate ability to assess options and likely consequences when making decisions or solving problems.
Demonstrate strong client relations and customer service.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1886

Year Established

The company was founded in this year, marking the beginning of its journey in water and wastewater services.

14M+ People

Serve Millions Daily

The company delivers water and wastewater services to over fourteen million people across the United States.

24 States

National Presence

The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.

130+ Years

Legacy of Excellence

With over a century of experience, the company has built a reputation as a leader in water systems and operations.

Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.

Culture + Values

Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.

Environment + Sustainability

75% reduction

Injury Rate Improvement

The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.

20 billion kWh

Solar Energy Generation

Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.

6.4 billion gallons

Water Saved

Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.

≤1%

Affordable Water Bills

Average residential bills are capped at ≤1% of median household income, ensuring affordability.

Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.

Inclusion & Diversity

#11 Ranking

Forbes Best Employers for Diversity

Recognized as one of the top employers for diversity in the U.S.

4 Years

Consistently top-scoring utility in the Disability Equality Index.

2022 Pay Equity

Conducted a comprehensive pay equity analysis across the organization.

Four Consecutive Years

Included in the Bloomberg Gender Equality Index for four years.

Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.

Articles

Careers

Sustainability

Role

Description

automation support

process control

software configuration

diagnostics

project planning

stakeholder liaison

Advise and assist local maintenance personnel on installation, operation or diagnosis of automation & process control systems. Assist in the technical training of company personnel to enhance technical knowledge and skills.
Assist local operations with the creation of automation & process control budgets
Assist or perform with guidance minor changes in software programs such as adding or modifying system signals, graphic displays, alarms and trending and functional operation of all instrumentation systems.
Perform and or direct diagnostic procedures on installed mechanical, electrical or instrumentation and process control equipment or systems following American Waters Best Operating Practices (BOP).
Assist with planning, scheduling, and implementation phases of Capital Projects.
Develop and maintain relationship with Controls Engineer and Level I and III Technicians and other stakeholders such as operational leads, engineering, integrators, contractors, etc.
Perform advanced instrumentation validation.
Review existing control logic with the Controls Engineer / Level III Technician and assist in control logic changes
Diagnose and resolve automation & process control system issues, with guidance. Keep current with hardware and software updates and improvements.
Assist in construction projects. Participate in engineering design review, information gathering, inspection, and commissioning or start-up of projects that include electrical, instrumentation and process control equipment or systems. Assist in factory witness testing.

Requirements

scada

hmi

p&ids

data comm

ms office

2+ yrs

Strong working knowledge of electrical, mechanical and instrumentation & process control equipment and systems.
Demonstrated ability to read and interpret P&IDs, control drawings, ISA instrument specifications, and loop diagrams.
Demonstrate the ability to perform diagnostic procedures on data communications systems, wired and wireless network systems, Ethernet and radio telemetry, with guidance.
Effective interpersonal and relationship building skills.
Operating Facilities – Multi District/State Coverage Area. Requires “on-call” out of hours support during evenings, nights, holidays and weekends.
Basic understanding of automation, instrumentation and process control equipment & systems.
Demonstrate the ability to edit and maintain HMI systems, with guidance.
Minimum two (2) years of experience in the installation, maintenance, troubleshooting, and repair of automation & process control equipment & systems (SCADA).
Knowledge of process control computers and data collection methods. Understanding of PC networking technology and telemetry methods
Strong verbal and written communication skills.
Demonstrated ability to follow standard instrumentation validation procedures and techniques.
Good planning, time management and organization skills. Ability to prioritize and manage multiple projects.
Experience with data communications systems, protocols, wired and wireless network systems, and radio telemetry.
Demonstrated ability to solve process control issues related to water / wastewater equipment & systems, with guidance.
Travel, including overnight, as required
Strong working knowledge of business applications such as Microsoft Office products and productivity tools.
Demonstrate ability to assess options and likely consequences when making decisions or solving problems.
Demonstrate strong client relations and customer service.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1886

Year Established

The company was founded in this year, marking the beginning of its journey in water and wastewater services.

14M+ People

Serve Millions Daily

The company delivers water and wastewater services to over fourteen million people across the United States.

24 States

National Presence

The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.

130+ Years

Legacy of Excellence

With over a century of experience, the company has built a reputation as a leader in water systems and operations.

Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.

Culture + Values

Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.

Environment + Sustainability

75% reduction

Injury Rate Improvement

The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.

20 billion kWh

Solar Energy Generation

Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.

6.4 billion gallons

Water Saved

Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.

≤1%

Affordable Water Bills

Average residential bills are capped at ≤1% of median household income, ensuring affordability.

Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.

Inclusion & Diversity

#11 Ranking

Forbes Best Employers for Diversity

Recognized as one of the top employers for diversity in the U.S.

4 Years

Consistently top-scoring utility in the Disability Equality Index.

2022 Pay Equity

Conducted a comprehensive pay equity analysis across the organization.

Four Consecutive Years

Included in the Bloomberg Gender Equality Index for four years.

Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.

Articles

Careers

Sustainability