Water/Wastewater Client Services Manager

Description

• Responsible for quality, timely completion, and budget control of all assigned projects.
• Prepare and review reports as needed.
• Research and prioritize strategic target accounts and market existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities.
• Visit internal and external client sites overseeing work progress and ensuring client satisfaction ensuring long lasting relationships.
• Coordinate with the Operations and Business Manager to negotiate scope of work, budget, schedule, and specific contract language for all assigned projects.
• Direct and administer the activities of the support team, provide technical resources necessary for client satisfaction and successful project completion.
• Delegate necessary responsibility, authority, and accountability to complete projects successfully.

Requirements

• A valid driver’s license with the ability to travel as needed is required.
• Strong computer skills to include a working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and other database software.
• Demonstrated ability to connect with municipal and industrial professionals through coordinated events, town hall meetings, professional seminars, and presentations.
• Bachelor’s degree in management, construction, or a related field is required.
• Substantial industry knowledge with active engagements in professional organizations such as WEF, AWWA, etc.
• Ability to generate new business opportunities and qualify leads.
• 5-8+ years of progressive experience in Water/Wastewater operations and maintenance management.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance