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MAILROOM CLERK (FULL TIME)
Esfm® Usa
Process and distribute mail and shipments while delivering top customer service.
8d ago
$19 - $20
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
San Diego, CA
Onsite
Company Size
10,000 Employees
Service Specialisms
Facility Management
Janitorial Services
Security Services
Maintenance Services
Project Management
Engineering Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
mail tracking
courier software
hazardous packaging
shipment records
customer inquiries
mail coordination
- Follows all processes established in the client standard operating procedures (SOP’s).
- Follows established customer inquiry processes and responds to customer needs and requests.
- Coordinates, stages, and transports bulk mail items.
- Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
- Monitors packages for hazardous and suspicious materials.
- Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
- Receives, logs, delivers and tracks messenger items.
- Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
- Maintains accurate records of customer inquiries and fulfillment of requests.
- Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
- Researches and routes unidentified and generic mail.
What you bring
high school
shipping software
customer service
dg certificate
shipping knowledge
international shipping
- High School diploma or equivalent.
- Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
- Relevant prior customer service experience.
- Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
- Requirement: Previous customer service experience required.
- Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
- Perks: $500 sign on bonus after 90 days!
- Pay Range: $19.00 per hour to $20.00 per hour
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Interview process
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Company
Overview
- Founded with a focus on providing efficient, high-quality facilities management services across various sectors.
- Offers a comprehensive range of services, from janitorial and maintenance to specialized facilities management solutions.
- Notable for delivering tailored services in industries such as industrial, commercial, residential, and energy.
- Works with clients to optimize building operations, ensure cleanliness, and reduce operational costs.
- Experienced in managing complex and large-scale projects, focusing on sustainability and long-term value.
- Has a strong presence in both public and private sectors, delivering customized solutions that exceed client expectations.
- Integrity and Trust
- Commitment to Excellence
- Customer Focus
- Accountability
- Collaboration
Net zero by 2050
Carbon Emissions Target
A commitment to achieving net-zero carbon emissions by the year 2050.
- Active commitment to reducing energy consumption
- Implementation of waste reduction programs
- Promoting eco-friendly and sustainable procurement practices
- Dedicated to minimizing environmental footprint through sustainable operations
- Gender diversity and inclusion focus
- Ongoing efforts to enhance workforce diversity
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