Account Manager

The Account Manager / Account Executive will manage existing accounts, upsell into those accounts and also bring in new accounts, which will include national chain store customers, contractors and subcontractors located throughout the country. This is a full time, in-office position. There is limited, if any, travel required.

• Call on all existing quotes and request Purchase Orders from customers
• Must document all customer communications in CRM
• Build and maintain strong relationships with customers and prospects
• Upsell and increase sales with existing and new accounts
• Organizing and managing multiples projects among your accounts and prospects
• Organize and manage pre-sale for multiple projects across your accounts and prospects.
• Contact new prospects to sell into.
• Talking extensively with customers regarding their quotes, orders, new designs, order changes, etc.
• Call customers that have not purchased in some time to re-establish customer relationships
• Write quotes and orders, obtain shipping quotes, etc.
• Work closely with the sales and project management teams to ensure client satisfaction
• Research new customers and prospects.

• Must be able to manage a fast-paced work environment and prioritize projects accordingly.
• Must enjoy working with customers and providing excellent customer service
• Prior experience in architecture, working with architects, construction, signs, architectural metals, manufacturing, a plus but not required. Architectural Representative exp a plus.
• Must be extremely customer service and sales oriented with outstanding account management skills
• Prior experience in sales, account management, event management, sales management, business development, etc. a plus
• Construction and or manufacturing experience a plus but not required.
• Extremely organized and detail oriented a must
• Must have excellent computer skills - this is a must

The Company offers a very attractive benefits package that includes: Health, Dental, Vision, 401K with company match, Life insurance, and a generous paid time off package. We currently contribute 50% of an individual’s health monthly insurance premium.