Tool Hire Manager

Description

• When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
• Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
• Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
• Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets

Requirements

• IT literate with strong communication and organisational skills
• Experience in a customer facing, sales focussed role
• Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
• Confident in leading and developing a team

Benefits

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Competitive salary and discretionary bonus
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Life assurance
• Retirement savings plan

Training + Development

Interview process

Visa Sponsorship

Security clearance