Sr. Digital & Technology Manager

Description

• Assist with platform implementation on new client transitions, allocating proper resources and connecting with the client to validate service delivery expectations
• Oversee the continuous review of digital systems and processes to ensure alignment with business objectives
• Lead by example and model behaviors that are consistent with CBRE RISE values, persuading managers and other colleagues to take action while being guided by the organization's functional business plans
• Provide formal supervision to employees, including training, development, coaching, and performance evaluations
• Develop and implement digital strategies to drive business growth and improve customer experience
• Establish and maintain service level expectations for support of standard digital platforms
• Coordinate system strategies with field management, accounting, other client support groups, and senior business leaders
• Maintain annual department budgets and manage the financial performance of digital platforms
• Maintain relationships with technology vendors and negotiate contracts to ensure best value for the business
• Execute departmental internal controls, financial policies, procedures, and projects to ensure timely and within-budget delivery
• Identify and solve complex, multi-dimensional problems leveraging the appropriate resources within or outside the department
• Review current and proposed systems and procedures and implement changes to improve efficiency and effectiveness

Requirements

• In-depth knowledge of Microsoft Office products and digital technologies, such as cloud computing, data analytics, and cybersecurity
• Expert organizational skills and an advanced inquisitive mindset
• Experience in the areas of digital strategy, project management, team leadership, and change management
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems
• Bachelor's Degree preferred with 8-12 years of relevant experience in digital management, technology, or a related field
• In lieu of a degree, a combination of experience and education will be considered
• Ability to apply robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance