Field Sales Manager

Description

In partnership with the Market Sales Manager, this position is responsible for the daily management of the Sales Team, including recruiting, hiring, onboarding, motivating, recognizing, rewarding, coaching, counseling, training, and problem-solving to achieve sales goals and develop the team.

• In coordination with the production team leaders, regularly attend community sales and production meetings to ensure meeting effectiveness.
• Review each community Competitive Market Analysis regularly to compare products, study trends, and make appropriate product suggestions. Be aware of pending competitive projects and their potential impacts on Mungo sales and market share.
• Maintain an analysis/evaluation of each New Home Advisor’s sales presentation by use of mystery shop reviews and by observing them with live customers. Identify areas of performance in need of improvement.
• Work with the New Home Advisors in the preparation of their Business Plan Presentations.
• Participate in all assigned company training. Incorporate new training material into future personal training curricula.
• Conduct weekly lead conversion coaching calls with all assigned New Home Advisors to strategize on converting more leads and to identify coaching opportunities.
• Together with the New Home Advisor, visit competition quarterly to identify competitive strengths or weaknesses.
• Review New Home Advisor’s use of the CRM software and hold them accountable for the use of the system to its fullest capability for follow-up, meeting completion, data quality, communication, notes, and activity logging.
• Conduct individual weekly coaching and role-playing sessions on sales techniques.
• Lead and direct Sales Team efforts to resolve customer issues/problems and ensure sales goals, releases, closings, and customer satisfaction levels are achieved.
• Periodically walk market homes with New Home Advisors to ensure we are meeting the Mungo Homes Quality Standards.
• Pursue continuous improvement within the scope of the position to work towards top sales performance, training, and accountability.
• Coordinate with the Sales Manager on the internal processes and procedures including, but not limited to model homes, new community setup, model decorating, lot matrices, land development, market home sign-off, etc.
• Accountable for the onboarding, training, individual skill mastery, and assessments of assigned New Home Advisors, to ensure understanding of company practices, policies, procedures, and customer experience standards.
• Coordinate with the Sales Manager in preparation for sales meetings and conduct team training at each meeting.
• Ensure all models and sales centers are well-merchandised, staffed, and properly maintained.
• Hold weekly one-on-one meetings with each New Home Advisor to evaluate their morale and coach on skills that will enhance overall performance.
• Support a high-quality work environment through the embodiment of the Mungo Homes Mission Statement and Core Values.
• Review AVID survey scores and actively participate in goal setting to achieve company AVID goals.
• Occasionally participate in activities outside of work scope to represent and promote the company.

Requirements

Education and/or Experience: Bachelor’s degree (B.A.) from a four-year college or university, and 3-5 years of previous sales experience within the residential real estate market, with at least 3 of that experience in new home sales.; or equivalent combination of education and experience.

• VA Real Estate License in good standing
• Microsoft Office Suite (Excel, Word, Outlook)
• Ability to learn programs (ERP and CRM software)
• VA driver’s license in good standing

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance