Drive accountability through regular performance reviews, site visits, and operational audits.
Ensure each property consistently meets occupancy, rent growth, delinquency, and expense targets.
Monitor financial performance and work with onsite teams to manage expenses, optimize revenue, and minimize delinquency.
Ensure rent collection processes are tight and evictions are handled professionally and compliantly.
Ensure properties deliver a consistent, professional resident experience that supports retention.
Ensure team members receive appropriate training in systems, leasing, maintenance, compliance, and customer service.
Lead, coach, and develop Regional Managers, Property Managers, and onsite teams.
Work closely with Leasing to align marketing, lead management, and occupancy strategies.
Review and approve annual budgets, operating plans, and reforecasts.
Partner with Accounting and Asset Management to ensure accurate reporting and alignment with investment objectives.
Build a strong culture of ownership, consistency, communication, and resident-first decision-making.
Identify and address recurring operational pain points that impact resident satisfaction or financial performance.
Partner with Construction on CapEx planning, unit turns, and renovation execution.
Oversee resident relations, service request processes, communication standards, and escalation handling.
Establish and enforce operational standards, policies, and KPIs for onsite teams.
Coordinate with Asset Management to analyze property performance, identify opportunities, and execute business plans.
Oversee insurance requirements, incident reporting, safety protocols, and risk mitigation.
Maintain proper file documentation for leasing, compliance, and operational audits.
Ensure properties adhere to Fair Housing, landlord–tenant laws, local regulations, and company policies.
Oversee day-to-day property operations across all managed communities.
Requirements
yardi
excel
rentcafe
eos
15+ years
fair housing
Strong understanding of multifamily operations, maintenance processes, Fair Housing, and financial management.
Proven track record of leading teams, driving performance, and developing people.
Experience with Yardi Voyager, Excel, RentCafe, and similar property management systems preferred.
Smart – Someone who has both business acumen and people smarts—a leader who understands how to analyze data, make sound strategic decisions, and communicate effectively with a diverse team.
Experience with risk assessment, compliance, contract negotiations, and insurance planning
Skilled in budgeting, forecasting, reporting, and operational analysis.
15+ years of progressive property management experience, including oversight of multi-site portfolios.
Experience working within EOS or a similar operating framework is a plus.
Willingness and ability to travel as often as necessary to effectively oversee portfolio performance and team operations.
Strong communication, conflict resolution, and organizational skills.
Benefits
Bonus: Performance-based incentives
Benefits: Comprehensive health and dental insurance, 401(k) plan, unlimited PTO policy
Base Salary: $185,000 - $225,000, commensurate with experience
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$600M Transactions
Portfolio Value
They have managed over $600 million in historical transactions, reflecting a significant investment in multifamily assets.
$300M Fund Target
Fundraising Ambition
Their Fund II is aiming to raise $300 million by 2025, showing their growth and expansion plans.
30% IRR Target
Financial Performance
They deploy a model aiming for a 30% pre-tax IRR, aligning interests with investors through a preferred return structure.
681-unit Portfolio
Market Expansion
The Marbury Plaza acquisition in D.C. represents their entry into primary markets with a significant 681-unit portfolio.
Founded in 2003 by Amy Rubenstein, the firm began by acquiring its first multifamily asset in Los Angeles and has since evolved with a keen eye for market opportunity.
Over a 20‑plus year track record, they've strategically pivoted—navigating the 2008 crash, shifting focus to multifamily in the Midwest, and adapting during COVID to continue operations in‑house.
With more than $600 million in historical transactions across over 150 portfolio properties, they’ve honed a systematic approach to revitalizing mismanaged apartments in secondary and tertiary markets.
They deploy a tiered American‑waterfall model aiming for 30% pre‑tax IRR, aligning interests via an 8% preferred return and graduated splits.
A standout: the 681‑unit Marbury Plaza acquisition in D.C. marks a leap into primary markets, showcasing their ability to scale and take on larger assets.
Culture + Values
Buy To Sell
Vertical Integration
Extreme Adaptability
GP Commitment
Community Commitment
High Quality On‑Site Staff
Environment + Sustainability
30% Reduction
Carbon Footprint Target
The target is to reduce the carbon footprint by 30% from the 2019 baseline by the year 2050.
Implementation of LED lighting retrofits, occupancy sensors, efficient heating systems, and low-energy elevator cars across assets.
Focus on green initiatives through new systems and renovations.
Committed to reducing carbon footprint through energy-saving technologies.
Purchases carbon credits to achieve carbon neutrality.
Inclusion & Diversity
Woman-owned firm
Highly diverse workforce
Workplace governed with transparency, inclusivity, and diversity
Clear Opportunities Foundation provides financial support to local charities to break the cycle of poverty