Sales Support

Description

• Review and interpret customer specifications and drawings to ensure proposed products meet technical and commercial requirements.
• Monitor market trends and customer feedback to identify opportunities for growth or improvement
• Collaborate with Product Management and other internal teams to determine appropriate product discounts, pricing strategies, and configurations.
• Conduct lead generation activities at the direction of the Sales team
• Maintain and manage the sales pipeline using BI/CRM tools to track opportunities, follow up on leads, and ensure timely progression through the sales cycle.
• Prepare and deliver accurate and timely customer quotations.
• Maintain productive and collaborative relationships with other Watts employees.
• Support the field sales team by providing product information, technical assistance and quoting support.
• Build and maintain strong customer relationships to promote repeat business and customer satisfaction

Requirements

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment drug testing as a condition of employment.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Ability to remain seated at a desk or workstation for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• 5+ years of applicable career experience (ie: Inside Sales)
• Ability to read documents, use a computer, and perform data entry tasks.
• 2+ years in lead generation.
• Technical knowledge, installation experience or engineering skills
• Associate degree in Sales/Business or equivalent related experience
• Travel when needed to job sites, trade shows and other events. (10%)
• Manufacturing / building materials industry experience.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Ability to read bid specifications and blueprints
• Punctuality and dependability.
• CRM/Salesforce, Epicor, and Quotable experience preferred.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Strong computer skills, including Microsoft Office Suite
• CRM experience
• Bachelor’s degree in Sales/Business or related field.

Benefits

• Family building benefits, including paid maternity/paternity leave
• Comprehensive medical and dental coverage, retirement benefits
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Competitive compensation based on your skills, qualifications and experience
• Additional perks such as fitness reimbursements and employee discount programs

Training + Development

Interview process

Visa Sponsorship

Security clearance