Service Support Administrator

Description

• Providing holiday cover for Telford store coordinator when required
• Supporting with organising accommodation for Field Service Engineers
• Arranging any hire equipment needed for Field Service Engineers to carry out task
• Assisting with planning on site works and co-ordination of Field Service Engineers
• Responsibility for managing the supply of lubricating oil and removal of used oil and coolant from the Flexible Generation sites
• Assisting store coordinator with incoming and outgoing goods
• Assisting Store Coordinator with incoming/outgoing goods, using lifting equipment where required (full training will be given), checking off delivery notes and adding items to stock in the warehouse.
• Assisting the support desk with incoming telephone calls and email
• Managing calibration records and arrange equipment testing
• Assisting store coordinator with any part orders and returns, keeping all records up to date
• Creating service tickets and allocate to engineers as required
• Generating purchase orders for equipment/sub-contractors as requested, track parts deliveries with suppliers
• Supporting and ensuring planned maintenance tasks are kept up to date
• Assisting the service support coordinator with engineers van stock takes
• Liaising with sub-contractors as requested and filing job reports in a timely manner

Requirements

• Are you eligible to work in the UK?*
• Excellent Microsoft Office skills including Excel, Teams and outlook etc.
• Wellbeing tools and resources
• The ability to balance time between daily and strategic goals whilst managing the teams time to ensure daily tasks are accomplished.
• Experience in delivering support in a fast moving and demanding operational environment
• Yes, I would like to opt-in to future communication from AMP.
• Experience in delivering operational support in a fast moving and demanding operational environment.
• Excellent communicator and commitment to customer service and satisfaction
• The ability to plan and organise maintenance schedules and assign duties.

Benefits

• Access to GP services
• Employer pension contribution
• Hours of work: 40 hours per week. Monday – Friday, 08:00-17:00 with one-hour unpaid lunch
• Life insurance
• 26 days annual leave entitlement plus 8 days for public holidays
• Competitive salary to be discussed at interview.
• Healthcare cash plan
• What are your salary expectations?* Please Select£24-29k£30-34k£35-39k£40-49k£50-59k£60-69k£70-79k£80k+
• Access to advice, counselling, and support
• Shopping and lifestyle discounts
• Discounted gym membership.

Training + Development

Interview process

Visa Sponsorship

Security clearance