Area Manager

Description

The Area Manager oversees all aspects of a housing community’s operations under the guidance of a Regional Supervisor. Responsibilities span personnel, leasing, maintenance, financial, administrative, and risk management, while ensuring compliance with Asset Living policies, safety standards, fair‑housing guidelines, and liability concerns.

Key duties include managing staff recruitment, training, and performance; driving net operating income through cost control and revenue strategies; developing and executing marketing and leasing plans; handling resident relations and retention programs; and supervising administrative reporting, emergency response, and property maintenance activities.

• Screen, hire, train, coach, and develop on‑site staff per company directives.
• Create and manage weekly/daily schedules for office and maintenance teams.
• Address performance issues, document actions, and coordinate terminations with HR.
• Promote staff harmony and high‑quality performance through effective leadership.
• Ensure staff adherence to Asset Living policies and procedures.
• Maximize net operating income via cost control, revenue growth, and leasing improvements.
• Develop annual operating budgets and forecasts.
• Oversee timely rent collection, deposit reconciliation, and vendor invoice processing.
• Complete property closeout and provide accurate ownership financial reports.
• Design and execute yearly marketing plans to drive leasing activity.
• Guide leasing staff to secure leases, maintain accurate documentation, and meet follow‑up procedures.
• Resolve resident complaints and requests to maintain satisfaction.
• Implement resident retention initiatives such as events, promotions, and newsletters.
• Show, lease, and move‑in prospective residents efficiently.
• Produce accurate administrative and leasing reports on schedule.
• Lead the property’s emergency response team and manage incident handling.
• Monitor maintenance service requests for timely completion and customer service quality.
• Conduct regular property inspections to ensure appearance and timely repairs.
• Manage property resources, obtain vendor bids, and supervise maintenance, construction, and rehabilitation activities.
• Meet physical demands such as standing for long periods, lifting up to 25 lb, climbing ladders, and working overtime or weekends for emergencies.
• Maintain reliable transportation for on‑call emergency responsibilities.

Requirements

Candidates must have a high school diploma (Bachelor’s degree preferred) and 1‑4 years of housing‑industry experience, with CAM or ARM certification considered advantageous. Basic computer proficiency and a working knowledge of Fair Housing Laws and OSHA requirements are required.

The role demands physical stamina: standing or sitting for prolonged periods, frequent movement across the property, climbing ladders or stairs, lifting up to 25 lb, and being available for overtime, weekend, or emergency calls in various environmental conditions.

• Hold a high school diploma (Bachelor’s preferred) with 1‑4 years housing industry experience; CAM or ARM certification desirable.
• Demonstrate basic computer skills and knowledge of Fair Housing and OSHA regulations.

Benefits

Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is an IREM member and an Accredited Management Organization (AMO). The firm’s reputation rests on its trusted partnership model, strong workplace culture, and abundant growth opportunities.

Compensation ranges from $115,000 to $120,000 annually and includes a comprehensive total rewards package featuring medical, dental, vision, life, accidental, and disability insurance, a 401(k) with employer match, performance bonuses, commissions where applicable, paid sick days, and company holidays.

• Receive a total rewards package including medical, dental, vision, life, disability insurance, 401(k) match, performance bonuses, paid sick days, and holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance