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IT Operations Lead
Johnson Controls
Manage IT ops, security, and infrastructure using ITIL and incident management.
6d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Gurgaon, Haryana, India
Hybrid
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
security audits
itil policies
security management
tech deployment
operations management
infrastructure management
- Conduct regular audits and assessments to identify security vulnerabilities and implement necessary improvements.
- Utilize ITIL framework to develop and enforce policies and procedures for incident management.
- Implement and maintain IT security management protocols to safeguard organizational assets.
- Collaborate with IT teams to design and deploy new technologies that align with business goals.
- Document all processes, configurations, and best practices to ensure knowledge sharing across the team.
- Oversee IT operations management to enhance system reliability and performance.
- Provide technical guidance and support to junior engineers and other IT staff.
- Manage IT infrastructure ensuring optimal performance, availability, and security of all systems.
What you bring
bachelor's
aws/azure
itil
security+
5 years
communication
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience with cloud infrastructure and services (AWS, Azure, etc.).
- Familiarity with regulatory compliance frameworks.
- Experience in managing IT security measures and infrastructure management.
- Proficient in network security principles and protocols.
- Relevant certifications in ITIL, CompTIA Security+, or equivalent.
- Minimum 5 years of experience in system engineering, IT operations, or a related role.
- Excellent communication and interpersonal skills.
- Effective problem-solving and troubleshooting skills.
- Strong knowledge of ITIL practices and incident management processes.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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