Battery and Charger Technician

Description

• Perform routine preventative maintenance.
• Troubleshoot battery and charger systems.
• Work safely and follow all safety requirements.
• Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
• Perform repairs at customer locations and Concentric shops.
• Respond to client needs in a timely manner, while applying great customer service behaviors.

Requirements

• A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
• A valid driver’s license
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Experience in material handling environment is preferred, but not required.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Exercises high degree of time management skill, resulting in greater than 90% time billable to customers.
• Ability to adapt to a fast-changing environment.
• Work independently or with a team in a professional manner.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Must be able to pass a background check and drug screen.
• High School or GED Diploma required. Open to consider an automotive or trade school graduate.
• Willingness to work occasional overtime.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Strong communication, problem solving, and analytical skills.

Benefits

• 8 paid holidays
• 401K with match
• Training and mentoring – Learn from our experts in the industry.
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Full-time Employees receive 128 Hours of PTO Annually
• Advancement opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance