Workplace Support Co-ordinator - Tier 1 sites

Description

• Conduct regular checks/floor walks of designated area to ensure workplace standards are always maintained i.e. cleanliness, maintenance, replenishment
• Check and refresh all meeting rooms and offices spaces on an ongoing basis.
• Meet and greet contractors on site.
• Ensure meetings rooms within designated areas are always ready for business, this includes room layout, cleanliness, equipment testing and stock replenishment and all vendor services requested are delivered on time and to specification.
• Establish good working relationships with the customers to be recognised as the natural go to person and a trusted partner.
• Assisting with staff queries both in person, by email or via telephone in a professional manner
• Ensuring a tidy and clean appearance across the floor, at desks, collaboration spaces and break out areas.
• Assisting in a shared meeting room set up making sure that any specific requirements are considered.
• Maintain constant communication with all other service lines to ensure seamless delivery to building occupants.
• Responsible for health & safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and ensure all people always adopt safe working practices as reasonably practicable and noticeboards refreshed.
• Deliver excellent and professional customer service
• Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas.
• Undertake site inductions for new contractors to site.
• Consumables management - stock taking, ordering, replenishing to always ensure available.
• Schedule, oversee and escort when necessary external contractors in line with the client's procedure
• Co-ordination and collation of management information as required
• To prepare and maintain a handover between shifts
• Liaise with and assist the BBC team as regards company H&S policies & procedures
• Sharing knowledge between the team as an ongoing form of communication and learning
• Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion

Requirements

• Excellent client relationship building skills
• Ability to work within a team but self-motivated to work unsupervised when required.
• Good planning, organisational and communication skills with attention to detail
• Able to work under pressure and meet deadlines.
• To be able to work under pressure to balance conflicting deadlines is essential.
• Good Health and Safety knowledge (Health and Safety ISOH/Nebosh qualification desirable)
• Be confident, approachable & self-motivated
• Excellent interpersonal skills
• Excellent written and spoken communication skills
• Must be flexible and a sense of teamwork is essential.
• Self-motivated, resourceful and resilient
• Educated to GCSE standard with passes in English & Math's
• Experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance