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Account Manager - Parking Operations

Propark Mobility

Provides innovative parking and mobility solutions through technology and operational expertise.

Manages 400-space garage, events, staff, client relations, and financials.

8d ago

$66,300 - $70,000

Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Mount Vernon, NY

Onsite

Company Size

3,000 Employees

Service Specialisms

Parking management

Valet parking

Mobility services

Technology-rich platform

EV charging

Cloudpark technology

Sustainable parking solutions

Guest service delivery

Sector Specialisms

Mobility

Parking Management

Commuter Transport

Micromobility

Sustainable Parking

Valet Service

Bike Lending

Scooter Rentals

Role

What you would be doing

garage management

budget development

client relations

reporting

compliance

audit review

Develop and train supervisors and line-level employees.
This position is responsible for all aspects of the operation, self-parking, and valet services when needed, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Experience with both gated garage parking operations and event parking management is desirable.
Be responsible for managing a 400 space self park garage and seasonally manage/coordinate our special events September - November.
Develop budgets and monitor financials to meet business goals.
Develop and maintain strong client relations and attend client meetings.
Manage and submit employee, operations, and payroll reports.
Respond to operational issues when needed (at times, after normal business hours).
Ensure compliance with company policies and procedures, as well as those of our client.
Assist supervisors in handling customer complaints and day-to-day operational issues.
Review and evaluate audits to ensure integrity of revenue control.
Review and approve work schedules to ensure adequate coverage while minimizing expenses.
Oversee the customer service program to ensure customer satisfaction.
Maintain the highest professional and ethical standards for both our organization and our client.

What you bring

management

bachelor's

microsoft office

adp

scheduling

communication

Progressive management experience with front-line team oversight.
Bachelor’s degree with a concentration in business is helpful but not required.
Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
Established experience with scheduling and payroll is a plus.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
You have impeccable conversational and written communication skills.

Benefits

Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Fantastic opportunities for career growth - we always look to promote from within first!
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Free Parking!!*
Learning opportunities through our internal training program - Propark Think
You have a flexible schedule meaning that the position may require working weekends and holidays.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Priority driven culture that is supportive, engaging, empowering and celebratory.
** Free parking while working at your assigned Propark location(s).
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

1984 Founded

Year of Establishment

The company was established in 1984, marking the beginning of its innovative approach to parking and mobility services.

A pioneer in the parking and mobility services sector.
Delivers cutting-edge solutions including parking management, valet services, and electric vehicle charging stations.
Serves various industries such as airports, hotels, residential buildings, and municipalities.
Focuses on sustainability and customer experience by offering tech-enabled services like mobile app parking and automated systems.
A leader in integrating electric vehicle infrastructure into its services.
Operates across numerous major cities, offering both short-term and long-term parking solutions.
Tailors parking operations to suit the unique needs of each client.
Adopts innovative technologies to stand out in a rapidly changing industry.

Culture + Values

We operate with integrity, honesty, and accountability.
We are committed to delivering exceptional service, quality, and value.
We encourage innovation and continual improvement.
We foster a culture of teamwork and respect.
We prioritize the safety and well-being of our employees and customers.
We maintain a customer-centric focus in everything we do.

Environment + Sustainability

2040

Net Zero Target

Aiming to achieve net zero carbon emissions.

Committed to achieving net zero carbon emissions by 2040.
Prioritize the use of electric vehicles in their fleet and install EV charging stations at various locations.
Reduce energy consumption by implementing energy-efficient practices in parking facilities.
Has partnered with organizations to support green initiatives and sustainable transportation solutions.
Aim to reduce waste and increase recycling efforts across their operations.

Inclusion & Diversity

values a diverse workforce and fosters an inclusive work environment.
focus on attracting and retaining diverse talent to ensure a broad range of perspectives.
committed to creating equitable opportunities for all employees.

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