Lead Server/Dining Room Manager for Assisted Living Facility

Description

• Appraise staff performance and provide feedback to improve productivity.
• Interact with Residents by answering questions, solving problems, overseeing services, taking reservations and introducing him or herself to prospective Residents on tours.
• Perform Dining Room opening and closing duties, and ensure all servers are trained to perform.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Respond efficiently and accurately to Resident complaints.
• Assist with recruiting, training and development programs for all staff.
• Undertake special projects as requested.
• Monitor employee dress code.
• Organize and supervise Front of the House team member shifts.
• Attend management and staff meetings.
• Become the liaison between the kitchen and the front of the house.

Requirements

• Knowledge of culinary practices, food safety standards, and inventory management ~ Management experience 1 year (Required)
• Familiarity with catering services, banquet operations, or bar management is a plus.
• Excellent communication skills.
• Strong customer service orientation with excellent communication skills. The Dining Room Manager plays a crucial role in creating an enjoyable dining experience while ensuring operational excellence. If you have a passion for hospitality and a commitment to quality service, we encourage you to apply.
• Proven work experience as a lead server or similar role in high volume atmosphere for a minimum of 2 years.
• Proven track record of effective team management and leadership skills.
• Good interpersonal skills and abilities.
• Proven customer service training experience.
• Experience in fine dining or casual dining environments ~ Restaurant or Hospitality industry: 2 years (Preferred)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance