Elite student housing operator delivering hospitality‑driven, high‑end living experiences on campus and off‑campus.
Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community.
Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
Collaborate with local schools and student organizations for outreach and partnership opportunities.
Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
Plan and execute resident events to foster community engagement and satisfaction.
Implement and refine systems and procedures to drive operational efficiency and reduce costs.
Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement.
Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
Foster a collaborative, positive, and professional environment for both staff and residents.
Analyze financial reports, manage budgets, and provide regular variance and performance updates.
Oversee and manage timely execution of payroll, invoicing, and hiring documentation.
Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching.
Ensure compliance with all legal, regulatory, and company policies.
Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively.
Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws.
Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred).
Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners.
Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.
Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
Relocation Assistance
Professional Development & Advancement Opportunities
Life Insurance & Parental Leave
Employee Assistance Program (EAP)
401(k) with Company Matching
Supportive, Fun, and Flexible Work Environment
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Access to an Unmatched Company Culture that values individuality and innovation
Generous Paid Time Off (PTO)
Comprehensive Health, Dental, and Vision Insurance