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Entry-Level Desktop Support Specialist
Richdale Apartments
Providing entry-level technical support for desktop hardware and software including troubleshooting, maintenance, and user assistance.
19d ago
Entry-level
Full Time
Omaha, NE
Office Full-Time
Company Size
200 Employees
Service Specialisms
Property Development
Construction Services
Design
Project Management
Architecture
Consulting
Engineering
Sector Specialisms
Residential Apartments
Luxury Apartments
Multifamily Housing
Property Management
Real Estate
Role
What you would be doing
software support
system maintenance
issue documentation
account support
level 1 support
user onboarding
- Assist users with software installation, configuration, and troubleshooting (Windows, Microsoft 365, and common business applications).
- Perform system updates, patches, and routine maintenance.
- Document technical issues and resolutions for knowledge sharing.
- Support account setup, password resets, and access issues.
- Provide first-line technical support for desktops, laptops, printers, mobile devices, and related hardware.
- Escalate complex problems to senior IT staff as needed.
- Assist with new user onboarding and workstation setup.
- Respond to and resolve helpdesk tickets in a timely and professional manner.
What you bring
eager learns
troubleshoots
customer service
hardware
time management
qualifications
- Eagerness to learn new technologies and processes.
- Ability to troubleshoot technical issues with guidance and training.
- Strong customer service and communication skills.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Reliable, detail-oriented, and able to manage time effectively.
- High school diploma or equivalent; associate degree or IT certifications (CompTIA A+, Microsoft, etc.) a plus.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- might conduct background checks for new hires
Company
Overview
- Creating quality residential communities.
- Committed to excellence in developing and managing apartment complexes.
- Known for expertise in property development, leasing, and management.
- Creating vibrant living spaces in desirable locations with a focus on quality tenant experience.
- Growing with sustainable development practices and innovative design approaches.
- Developing projects such as multi-family apartment complexes and mixed-use developments in strategic metropolitan areas.
- Fostering long-term community connections through meticulous attention to design and tenant experience.
- Commitment to excellence
- Focus on customer satisfaction
- Delivering quality living experiences
- Dedicated to creating long-term value for investors and residents
- Integrity and transparency in all operations
- Respect for each individual’s contributions
2050
Net-Zero Target
Striving for net-zero carbon emissions by 2050.
- Implementation of energy-efficient solutions in all properties
- Use of sustainable materials in new developments
- Regular environmental audits to track sustainability performance
- Reducing water consumption through smart technologies
- Incorporation of green building standards in new construction
- Fostering an inclusive workplace culture
- Providing equal opportunities for career growth and development
- Promoting diversity in hiring practices
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