Kablio AI

AI Turbo Recruiter

Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.

Get hired, get rewarded!

Land a job through Kablio and earn a 5% salary bonus.

Exclusive benefits

5%Bonus

Guest Experience Ambassador

Faena

Luxury hospitality, real estate, and cultural experiences, blending art and design.

Welcoming guests, handling luggage, and ensuring seamless, luxurious service throughout stay.

8d ago

$27 - $27

Entry-level, Junior (1-3 years)

Full Time

New York County, NY

Onsite

Company Size

1,000 Employees

Service Specialisms

Real estate development

Hotel operations

Spa and wellness

Cultural programming

Event management

Restaurant operations

Theater and live entertainment

Sector Specialisms

Hospitality

Luxury Hotels

Real Estate Development

Urban Design

Architecture

Culinary Concepts

Experiential Retail

Healing and Wellness

Role

What you would be doing

package delivery

luggage transport

guest tours

service coordination

equipment maintenance

guest support

Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion.
Assist with in-room tours or property tours as needed.
Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care.
Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities.
Observe and maintain guest confidentiality, safety, and security at all times.
Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers.
Offer recommendations on hotel dining, spa, cultural offerings, and local attractions.
Greet and engage guests upon arrival, offering a warm and professional welcome.
Keep all service equipment, such as luggage carts, polished and in working condition.
Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage.
Secure and correctly tag stored luggage; manage storage and retrieval accurately.
Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed.
Support guest movements efficiently during check-in, check-out, room changes, and group arrivals.
Promote and embody Faena's values and brand presence—both within the hotel and out in the community
Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled.

What you bring

attentiveness