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Client Account Manager
Jacobs
Develop and maintain strategic business relationships with Jacobs' largest transportation client in Texas - Texas Department of Transportation (TxDOT), with a focus on growing Jacobs' transportation practice within TxDOT and achieving client satisfaction.
15d ago
$143,500 - $251,100
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
San Antonio, TX
Hybrid
Company Size
45,000 Employees
Service Specialisms
Architecture & interiors
Construction
Engineering
Environmental
Information technology
Integrated Project Services
Operations & Maintenance
Planning
Sector Specialisms
Advanced Manufacturing
Cities & Places
Energy
Environmental
National Security & Defense
Life Sciences
Transportation
Water
Role
What you would be doing
client relationships
sales process
business strategy
market growth
hiring strategy
industry trends
- Identify new business opportunities within TxDOT and the transportation sector
- Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
- Facilitate deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
- Secure management commitment and influence/attract key staff.
- Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.
- Stay informed about industry trends, funding opportunities, and regulatory changes
- Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
- Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
- Coordinate and facilitate the Jacobs Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
- Serve as the point of contact for TxDOT service activities and develop strategies to grow the transportation practice within the TxDOT.
- Work with Jacobs transportation leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
- Identify higher levels of client engagement for executive sponsors.
- Work with the Transportation Market Growth Director to align transportation strategy within the broader transportation portfolio.
What you bring
project delivery
client relationships
sales expertise
strategy
txdot relationships
emotional intelligence
- Proven leadership in transportation project delivery, including roles as Senior Seller/Doer, Project Manager, Design Manager, or Operations lead.
- Bachelor’s degree in civil engineering, engineering, or related fields or equivalent related work experience in lieu of a degree.
- Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve the designated sales goal.
- Proven record of developing zippered relationships with key clients at all levels (from executives to key management and operations levels).
- Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.
- High level existing contacts and strong relationships with the TxDOT, and a successful record of winning work there.
- Skills as an innovative and solutions-oriented thinker.
- Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients.
- 15+ years of transportation infrastructure engineering experience with bridge/structural, highway, roads, traffic engineering, or as a transportation planner.
- High level of emotional intelligence.
- Previous transportation infrastructure design experience or deep knowledge as a planner to be able to understand and have credibility when talking with TxDOT Design Engineers.
- Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
- Have a demonstrated history in community and political engagement and be a known quantity in the transportation marketplace.
- Be a strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.
- Ability to open doors for initiating relationships at TxDOT to serve as a business leader by leading an account team.
- Ability to lead through influence.
- Have a demonstrated ability to be a leader in the transportation market.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal and employment verification
Company
Overview
Founded 1947
Year Established
The firm was established in 1947 by Joseph J. Jacobs as a small engineering venture.
Revenue $14–16B
Annual Revenue Range
The company generates annual revenue between $14 billion and $16 billion.
Backlog $22B
Backlog Value
The firm maintains a robust backlog of approximately $22 billion.
Rank #1 ENR
Top 500 Rank
The company consistently ranks at the top of ENR's Top 500 Design Firms list.
- Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services.
- Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants.
- Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors.
- Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units.
- Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal.
- Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.
- We do things right. We always act with integrity – taking responsibility for our work, caring for our people and staying focused on safety and sustainability. We make investments in our clients, people and communities, so we can grow together.
- We challenge the accepted. We know that to create a better future, we must ask difficult questions. We always stay curious and are not afraid to try new things.
- We aim higher. We do not settle – always looking beyond to raise the bar and deliver with excellence. We are committed to our clients by bringing innovative solutions that lead to profitable growth and shared success.
- We live inclusion. We put people at the heart of our business. We embrace different perspectives, collaborating to make a positive impact. Through an unparalleled focus on inclusion with a diverse team of visionaries, thinkers and doers, we build trust – in each other and across our company.
100% Renewable Energy
Sustainability Achievement
Achieved 100% renewable energy and net-zero carbon emissions for operations (Scopes 1, 2, and business travel) in 2020, aligned with the PAS 2060 standard.
61% Emissions Reduction
GHG Reduction Milestone
Reduced total value-chain GHG emissions by 61% by FY 22 (from FY 19 baseline) to 130,232 tCO₂e, maintaining net-zero for Scopes 1, 2, and travel emissions after offsets and certificates.
$50/tonne CO₂e
Carbon Pricing Initiative
Introduced carbon pricing of $50 USD per tonne CO₂e on business travel, with generated revenue funding carbon reduction initiatives.
65% Suppliers Target
Supplier Sustainability Commitment
Committed to ensuring 65% of suppliers by spend have science-based targets by 2025.
- Committed to becoming carbon negative for operations and travel by 2030.
- Science-based target for full value-chain (Scope 1, 2, and 3) net-zero greenhouse gas emissions by 2040.
- Joined The Climate Pledge: carbon-neutral by 2040, a decade ahead of Paris Agreement.
- Introduced carbon pricing ($50 USD per tonne CO₂e) on business travel with generated revenue funding carbon reduction initiatives.
- Launched inaugural sustainability-linked bonds in FY 23 tied to gender equality (UN SDG 5/10) and climate action (UN SDG 13).
- Climate Action Plan: ensure every project becomes a climate-response opportunity; maintain carbon neutrality and 100% low-carbon electricity.
45%
Female or Ethnically Diverse Representation
45% of the Board of Directors are female or ethnically diverse.
63%
Diverse Executives
The Executive Leadership Team comprises 63% diverse members.
40%
Women in Leadership
40% of the Executive Leadership Team are women.
8 Networks
Employee Networks
Eight employee networks representing diverse groups within the company.
- To be the employer of choice and recognized globally for attracting diverse talent where inclusion is our differentiator in bringing innovative thought and solutions to our clients.
- Create an environment where diverse employees want to join, feel they belong and will thrive.
- Underwent full pay equity review annually, with budget allocated to rectify inequities in like‑for‑like roles.
- Instituted inclusion and diversity goals within senior leadership compensation metrics since FY 19.
- Committed to launching conscious inclusion training for all employees.
- Partnered with external organizations (e.g., NSBE, SHPE, Catalyst) and recognized by HRC, Disability Equality Index, Times Top 50 Employers for Women, Australia WGEA Employer of Choice.
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