Pharmacy Technician

Description

• Enter prescription orders into the pharmacy processing system accurately and efficiently.
• Work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met in a timely manner.
• Comply with applicable laws, regulations, and policies.
• Efficiently enter data and information into the pharmacy processing system.
• Coordinate the order and enter prescriptions based on their urgency through the pharmacy processing system.
• Coordinate with call center Hub programs as applicable.
• Verify HIPAA information and maintain confidentiality when speaking to patients and providers.
• Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed.
• Maintain professionalism and document within processing systems in accordance with policies and procedures.
• Prioritize and organize work to meet agreed-upon deadlines.

Requirements

• Data entry skills.
• Experience in a call center and retail pharmacy settings.
• Knowledge of prescriptions and customer service skills.
• Pharmacy Technician license with the Board of Pharmacy (certified in the state of Florida)
• Strong computer skills, particularly in Microsoft Suite.

Benefits

• Employee Assistance Program
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Critical Illness, Accident, and Hospital
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Transportation benefits
• Medical, dental & vision
• Health Spending Account (HSA)
• Short and long-term disability
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Training + Development

Interview process

Visa Sponsorship

Security clearance