Description

The Community Assistant will support the Community Manager in overseeing the financial and operational aspects of Bridges at Chapel Hill, a stabilized garden‑style community of 144 units in Carrboro, NC. Responsibilities include completing accounting and bookkeeping tasks, preparing monthly close‑out reports, processing invoices, collecting rent and fees, handling bank deposits, and using Yardi/OneSite to record and track all financial activity.

• Collect and post rent, fees, and payments; prepare daily bank deposits, reconcile accounts, generate financial reports, and process invoices/payables.
• Operate Yardi/OneSite, entering required fields accurately and performing updates/back‑ups to maintain system integrity.
• Review resident files for unpaid or late fees, communicate balances, enforce collections, and uphold lease terms to maximize revenue.
• Submit vendor and contractor invoices for payment, reconcile work performed, obtain manager approval, code charges, and coordinate communication among parties.
• Follow evictions procedures, provide proper notice, represent the community in court hearings, and execute eviction actions.
• Process resident move‑outs by reviewing lease terms, applying deposits or cancellation fees, and handling dispositions per legal requirements.
• Respond promptly to resident complaints, questions, and requests to promote satisfaction and retention.
• Supervise on‑site operations in the manager’s absence by delegating work, coordinating maintenance and make‑ready tasks, and ensuring compliance with policies.
• Assist with owner relations by conducting tours, providing performance updates, and addressing owner inquiries.

Requirements

The role requires the ability to stand, walk, sit, bend, stoop, climb ladders, and lift up to 25 lb independently (or 50 lb with assistance). Work may be performed indoors or outdoors in all weather conditions, and occasional travel to other properties, training sessions, or meetings may be necessary. Flexible scheduling is expected, including on‑call duties during evenings, weekends, and holidays.

Benefits

The position offers an hourly wage of $21.00–$23.00, with final pay determined by factors such as experience, skills, and location. Employees may be eligible for quarterly or annual bonus programs based on individual and company performance, with onsite team members also eligible for weekly, monthly, or quarterly bonuses.

Greystar provides a comprehensive benefits package for full‑time employees, including medical, dental, vision, and disability & life insurance, generous paid time off, a 401(k) match up to 6 % after six months, paid parental leave, fertility reimbursement, a six‑week sabbatical after ten years, and numerous ancillary programs such as employee assistance, pet insurance, and charitable giving. Onsite staff can receive discounted housing at Greystar‑managed communities where availability permits.

Training + Development

Interview process

Visa Sponsorship

Security clearance