Billing Analyst

Description

• Monitor and work internal Unbilled reporting to ensure accurate and timely billing for Engie’s Retail C&I customers.
• Maintain open lines of communication with Compliance group to assure all Business Control regulatory and internal requirements are met / exceeded.
• Provide cross-functional support to peers and departments to develop best in class end-to-end delivery processes.
• Achieve excellence by delivering on key performance indicators (KPI’s).
• Update and review daily reporting to support several internal daily operational processes.
• Train new team members and constantly review the training materials to ensure these documents are updated and relevant.
• Act as a main point of contact to research and resolve billing disputes and provide timely resolution on any issues.
• Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting.
• Apply business judgement in dealing with customer issues, billing problems, and data requests.
• Implement new measures to improve quality control process for outgoing invoices.

Requirements

• Bachelor's degree in Business, Finance, Accounting or related field, or 4 years directly relevant experience in lieu of degree.
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Billing or ops experience in multiple markets preferred.
• Direct billing experience highly preferred.
• Six Months
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing
• Experience with SQL, macros, MS Access preferred.
• 0-2 years of analytical experience in a business environment.

Benefits

• Pay Rate: $25.00
• This role is eligible for our hybrid work policy; explain any work outside of the typical policy

Training + Development

Interview process

Visa Sponsorship

Security clearance