Description

The Leasing Assistant supports the property‑management team in meeting occupancy and retention targets by handling administrative, leasing, marketing, and customer‑service tasks at the community. This role involves processing paperwork, interacting with prospects, and assisting residents throughout move‑in and move‑out processes.

• Perform office admin tasks such as copying, filing, preparing notices, handling calls, and organizing rent payments.
• Conduct virtual tours, respond to online inquiries, greet and qualify prospects, and show apartments to meet leasing goals.
• Generate lease paperwork and maintain resident lease files.
• Coordinate resident move‑ins and move‑outs, adhering to mandatory work dates and obtaining prior approval for any exceptions.
• Answer incoming calls and schedule property tours for prospects.
• Execute on‑site marketing outreach to boost community awareness and qualified traffic.
• Help organize resident events, birthday cards, unit visits, and other programs to enhance satisfaction.
• Schedule and conduct resident visits, distributing flyers, newsletters, surveys, and notices.
• Respond promptly and courteously to resident concerns, resolve issues, and relay requests to appropriate staff.

Requirements

Incumbents must be able to stand, walk, sit for extended periods and perform physical activities such as bending, stooping, climbing ladders, reaching, and carrying objects up to 25 lb independently or 50 lb with assistance. The job requires work in all weather conditions and occasional travel to other properties or training events, as well as a flexible schedule.

Benefits

Pay is determined by business needs, experience, skills, and location, and may include quarterly or annual bonus programs for corporate roles or weekly, monthly, and quarterly bonuses for onsite positions. Part‑time team members can receive a 401(k) with company match, employee assistance program, and paid sick time, subject to eligibility. Union and prevailing‑wage positions may have different compensation and benefits per collective bargaining agreements.

Training + Development

Interview process

Visa Sponsorship

Security clearance