Technical Services Manager
Tate
Provides technical guidance on ceiling products, leads AMER technical services team.
16 days ago ago
Expert & Leadership (13+ years)
Full Time
Red Lion, PA
Field
Company Size
101 Employees
Service Specialisms
Raised access floors
Structural ceilings
Data center containment
Architectural finishes
Custom manufacturing
Understructure systems
Accessories for access floors
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
technical support
training
compliance management
safety compliance
team leadership
global coordination
- This position will also work with counterparts in the EMEA and APAC regions to utilize resources to support our global customers, provide training, and troubleshooting technical issues.
- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
- Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
- Maintains a consistent dedication to safety and compliance.
- Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
- Lead and build the Technical Services team in the Americas region (AMER).
What you bring
ceiling construction
8+ years
bachelor's
problem solving
people management
travel
- Brings a demonstrated 8+ year history of ceiling construction and on-site experience.
- Possesses an ambitious, ready-for-anything mentality, with a strong focus on customer service and satisfaction.
- I hold a bachelor's degree.
- Willing to be on-site at the office or plant two to three times per week.
- Maintains a willingness and expectation to operate effectively in a fast-paced environment.
- Demonstrates a positive attitude and a coaching-oriented approach.
- Demonstrates proficiency in technical documentation and report writing.
- Possesses strong analytical and problem-solving abilities.
- Demonstrates excellent communication and interpersonal skills, facilitating effective engagement with diverse stakeholders.
- This role will require a subject matter expert in our ceiling systems, including their correct application, relevant code requirements, and proper installation methods.
- Displays comfort in presenting complex materials to audiences, supported by strong presentation skills.
- Willing to travel domestically up to 40%, and internationally one to two times per year.
- Holds a strong understanding of construction product specifications, construction documents, and detailed drawings.
- He has experience in managing at least one direct report.
- Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.
- Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
- Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
- Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
- World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
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Interview process
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Company
Overview
Founded in 1981
Year of establishment
The company has been providing innovative flooring solutions since its inception, showcasing its long-standing commitment to the industry.
- With decades of experience, Tate has developed a strong reputation for high-quality, customized flooring systems.
- The company serves diverse sectors, including commercial, industrial, and data center markets, offering innovative solutions.
- Tate’s cutting-edge access floors provide flexibility for cable management, airflow, and future-ready infrastructure.
- Typical projects include large-scale office buildings, data centers, and high-tech environments with advanced flooring needs.
- Their offerings range from modular flooring systems to high-performance, sustainable flooring designs.
- Standout projects include installations in major corporate headquarters and data centers, where innovation and efficiency are critical.
- Customer Commitment - We work relentlessly to understand our customers' needs and deliver tailored solutions that exceed expectations.
- Innovation - We strive to be at the forefront of our industry, embracing innovation to deliver cutting-edge products and services.
- Quality - We are dedicated to providing exceptional quality in everything we do, from design to delivery.
- Integrity - We operate with transparency, honesty, and responsibility in all our interactions.
- Collaboration - We believe in the power of teamwork and collective expertise to achieve our goals.
2030
Net Zero Goal
Committed to achieving net zero emissions by 2030.
30% reduction
Carbon Footprint
Reduced carbon footprint by 30% over five years.
- All products are designed with sustainability in mind, prioritizing material efficiency and energy-saving innovations.
- Collaborates with suppliers who prioritize environmental responsibility and sustainable practices.
Women 35%
Leadership Diversity
Women currently hold 35 percent of senior leadership roles within the organization.
10% Target
Women Leadership Growth
A goal has been set to increase the representation of women in senior leadership roles by 10 percent over the next three years.
- Fosters an inclusive culture where every individual's contributions are valued.
- Has implemented mentorship programs aimed at empowering underrepresented groups in the workplace.
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