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Technical Sales Manager-Chicago, IL
James Hardie
Grow sales by managing installer accounts, providing technical expertise, and training.
13d ago
$62,000 - $82,000
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Chicago, IL
Remote
Company Size
5,000 Employees
Service Specialisms
Manufacturing
Construction
Design
Sector Specialisms
Residential
Commercial
Buildings
Role
What you would be doing
product training
data analysis
crm management
specification management
installation audits
business reviews
- Target installation companies within the region to identify growth opportunities and partner with internal stakeholders
- Execute effective product installation training, aiding installation crews to install JH products safely
- Analyze and interpret data through competitive cost analysis to drive decision-making and assess capabilities of competitive sets in the market
- Identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers
- Act as the subject matter expert in all technical installation practices of our product offerings and installation practices
- Utilize CRM tools to drive informed decisions that enable additional volume growth year over year
- Set up and run Quarterly Business Reviews with key installation accounts
- Responsible for cultivating and maintaining installer relationships from start to finish: crew identification, performance, and installer training
- Generate sales through installer market development and account management
- Perform installer market development through lead identification, networking and value propositioning
- Maintain and defend Builder Account Management Plans with key influential identified installation companies
- Support customers as they move to James Hardie by eliminating barriers to conversion
- Execute segmentation to evaluate and assess the market & lead all aspects of the customer sales process
- Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites
- Regularly audit installation practices and identify installation mistakes, creating corrective action plans
- Engage and drive consistent communication with the Regional Account Managers in joint action planning and funnel execution
- Develop a working understanding of company products and installation practices, as well as customer programs and benefits
What you bring
crm
bilingual
bachelor's
cpc
presentation
construction
- Able to present in front of large groups and convey messages in a captivating manner
- Ability to travel 30 - 40 % of the time, a valid driver’s license required
- Experience working on construction sites with the ability to convey construction expertise
- Ability to influence key stakeholders to be advocates for JHBP, effectively building relationships at all levels of an organization
- Bilingual in Spanish highly preferred
- Moderate business/financial acumen, specifically regarding the construction industry
- 3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure
- Ability to work in Customer Relationship Management system (Safesforce, HubSpot, Zoho, etc.)
- Strong understanding of sale process, funnel management, and good sales practices
- Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers
- 3-5 years of building science/construction experience and building envelope design, preferably in a management or entrepreneurial capacity
- Understand and speak to residential building economics, specifically installation spend
- Preferred Certifications : Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC - EPSC Level 1 Certification
- Bachelor's degree or equivalent experience required
- Compensation: competitive salary and bonus eligibility
- Retirement: 401(k) with 6% match
- Insurance: day-one health coverage medical, dental, vision, life insurance
- Work-Life Balance: parental leave, wellness programs
- Paid Time Off: vacation and company holidays
- Investments: Employee Stock Purchase plan (ESP)
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Interview process
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Company
Overview
1888 Founded
Year Established
J.H. has been a pioneer in the construction materials industry for over 135 years.
30+ Countries
Global Presence
Operates its business across three continents, serving a diverse range of markets.
- Its products are central to modern construction, offering durability, sustainability, and aesthetic appeal.
- It specializes in exterior building materials and serves residential, commercial, and industrial markets.
- The company is known for its innovative approach to manufacturing and product development.
- Its materials are used in iconic projects, from large commercial developments to custom residential homes.
- Its strong financial performance highlights leadership in the building materials sector.
- It has revolutionized the industry's approach to sustainable construction.
- Customer-Centric: We are committed to delivering the highest quality products and services to our customers.
- Innovation: We encourage continuous improvement and embrace change to drive innovation in everything we do.
- Integrity: We act with honesty, transparency, and fairness, building trust with our stakeholders.
- Sustainability: We are dedicated to long-term environmental, social, and economic sustainability in all aspects of our business.
- Safety: We are committed to providing a safe and healthy workplace for all our employees.
Net Zero by 2050
Emissions Target
Committed to achieving net zero emissions by 2050.
38% Reduction
Emissions Drop
Achieved a 38% reduction in Scope 1 and Scope 2 emissions from 2019 to 2022.
100% Renewable
Energy Usage
100% of manufacturing plants utilize renewable energy sources.
12% Water Saving
Water Conservation
Achieved a 12% reduction in water usage in manufacturing processes between 2021 and 2022.
- Reducing the environmental impact of products by increasing recycled content.
37% Leadership
Women in Leadership Roles
This reflects the current proportion of women in leadership positions within the organization.
50% Target
Gender Representation Goal
Aim to achieve 50% gender representation in senior leadership positions by 2025.
- Focused on enhancing gender balance across all levels of the organization.
- Implemented training programs to foster an inclusive workplace culture.
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