Identifies and reports potential opportunities for additional business
Assists in evaluating new and existing customer accounts
Ensures that all manual and electronic work orders, along with misc. paperwork/receipts is submitted at the completion of each day’s work
Reports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service Manager
Participates in safety training and adheres to all safety policies and procedures
Installs, trouble shoots, repairs, and calibrates commercial food equipment
Uploads each electronic work order before moving to the next assignment
Organizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposes
Participates in company-provided training opportunities and attends technical classes and seminars necessary to maintain current level of knowledge in with the electrical, electronic, and mechanical and safety within the commercial food equipment industry
Maintains good working order of company vehicle, including cleaning and organizing,
Provides the highest level of customer service, technical ability, and quality to our customers
Performs preventative maintenance and makes recommendations regarding parts changes or system overhaul
Coordinates scheduled start and stop time with Service Coordinator/Dispatcher
Diagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturer’s recommendations, and be able to fully explain what the issue is and what is needed to correct it to the Client.
Consults with customers regarding problems or issues discovered while servicing their equipment
Obtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and supplies
Observes additional maintenance needs requiring attention and reports those to the appropriate supervisor.
Travels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customers
Works closely with the assigned Service Coordinator/Dispatcher to make sure customers’ needs are being fulfilled to their expectation and in a timely manner
Requirements
driver's license
installation
troubleshooting
customer service
travel
communication
Must be able to work some limited overtime, as needed
Sense of purpose and employee appreciation.
Must be able to install parts on jobs that have been previously diagnosed
Must be able to install parts on equipment the department works on
Valid driver’s license.
Must be willing to travel to assigned Client sites
Great manager and/or team.
Must be able to work with any technician in the department
Must be able to perform some limited-on call duty in rotation with your department
Must be able to deliver high level of customer service on a consistent basis
Must be able to troubleshoot some of the equipment the department services
Must be willing to work toward being able to install foodservice equipment without assistance
Strong interpersonal and communication skills, both written and oral
Benefits
Career advancement opportunities.
Work-life balance.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Evolved into a nationwide powerhouse through decades of strategic acquisitions.
Delivers commercial HVAC, plumbing, and building-controls services for critical facilities, including industrial, healthcare, education, and government sectors.
Its blend of capital, expertise, and local leadership roots each acquisition in community trust and technical rigor.
Unusual scale—combining nearly a century of heritage with modern consolidation to maintain local cultures within a national network.
Culture + Values
A 'People-First' strategy drives collective efforts to enhance lives and maintain critical facilities' functionality.
Emphasizes ethical practices, prioritizing the well-being of employees, customers, vendors, and local communities.