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Leasing Manager
Weidner Apartment Homes
Manage leasing team, drive occupancy, handle renewals, and ensure resident satisfaction.
6d ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Colorado Springs, CO
Onsite
Company Size
2,500 Employees
Service Specialisms
Property Management
Real Estate Investment
Leasing
Property Development
Residential Services
Community Management
Maintenance Services
Tenant Relations
Sector Specialisms
Residential
Real Estate Investment
Property Management
Role
What you would be doing
leasing management
resident retention
financial reporting
market analysis
safety compliance
team supervision
- Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
- Manage effectiveness of mini model items, placement, and presentation
- Accompany vendors to vacant and/or occupied units, as needed
- Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy
- Collect revenues; including rents, deposits and fees
- Provide supervision, direction and structure to your team in the absence of the Community Director, or Supervisor
- Manage the timely responses of resident and prospective resident calls and emails; Monitor and verify traffic in queue is responded to daily
- Assist with lease renewals in a timely manner and promote resident retention
- Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
- Assist with all resident, financial, analytic and reporting functions for the community
- Exercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performance
- Design and implement a plan to improve conversion ratios for all leasing associates
- Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
- Ensure leasing office is clean, orderly, and professionally presentable at all time s
- Promote successful leasing by facilitating the application process at the end of the tour
- Accept and document service requests; follow up upon completion
- Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
- Timely and respectful communication with applicants upon receiving results
- Maintain in depth knowledge of the community, residents, and competitor properties at all times
- Complete tasks in a safe and efficient manner
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
- Review and process all applications immediately upon receipt
- Follow all company key logging and storing procedures
- Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments; Ensure all leasing traffic is recorded and input daily
- Manage and negotiate all lease renewals in a timely manager and promote resident retention
- Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately
- Assist with monthly financial performance reports with onsite teams; Support strategy for meeting budget, revenue management, and expense control
- Effectively coordinate daily activities of the leasing team through the management of People, Product, Price and Promotion
- Oversee and manage selection of marketing tour path, target viewing apartments; Ensure rent ready apartments, model homes and community amenities are impeccable
- Create, store and maintain residential files, while ensuring strict confidentiality
- Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
- Tour prospective residents with energy and enthusiasm the Weidner way
What you bring
microsoft
yardi
paycom
leasing
management
driver's license
- Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
- Able to give professional directions clearly in person, over the phone, email, and text
- Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Yardi and Paycom experience preferred; Willing and able to learn new software programs
- Must have access to personal vehicle and/or reliable transportation, at all times
- Work effectively and cooperatively in a team environment and/or independently
- Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
- Regular and effective communication with Community Director
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English; detail oriented, well organized
- Ability to work outside of normal scheduled hours as needed
- 3+ years of leasing experience with outstanding customer service skills
- Prior management experience preferred
- Follow Weidner Move-In Experience with all approved applicants
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must agree to a criminal background check and sign an agreement for voluntary drug testing.
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Company
Overview
- Founded in 1977.
- A leading provider of residential apartment communities.
- Delivers high-quality, well-maintained rental properties across the U.S. and Canada.
- Portfolio includes a diverse range of apartment communities, from urban to suburban locations.
- Handles development, acquisition, and property management of multifamily housing.
- Consistent growth has expanded market presence over decades.
- Maintains properties that offer residents comfort and convenience, setting industry standards.
- Strong presence in both residential property management and real estate investment.
- Delivering quality and excellence in all that we do.
- Taking responsibility and accountability for our actions.
- Embracing teamwork, mutual respect, and open communication.
- Valuing innovation and continuously improving to stay ahead.
- Creating lasting relationships with residents and employees.
2050
Net Zero Goal
Aim to achieve net zero carbon emissions.
- Aim to reduce energy consumption and environmental impact across all properties.
- Invest in green building standards and sustainable practices.
- Implement water and energy-saving initiatives to lower utility costs.
- Continuously track and improve sustainability metrics, including waste management and resource conservation.
- We foster an inclusive environment where everyone feels valued and respected.
- We focus on providing equal opportunities for all employees, regardless of background.
- We prioritize diverse perspectives in decision-making and leadership.
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