Retail Manager at Knight Frank Australia in Sydney, New South Wales, Australia | Kablio

Role

Description

tenant liaison

kpi management

marketing support

lease administration

retail management

stakeholder relations

Act as the primary contact for tenants, resolving queries promptly and building strong relationships.
Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs.
Support marketing initiatives, retailer engagement, and trading analysis to drive performance.
Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records.
Take on a high-impact administration role with Knight Frank for a shopping short located in Carlingford Court with approximately 100 tenants.
Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards.
Build valuable, long-term relationships with a diverse mix of retailers, service providers, and key stakeholders to grow professionally.

Requirements

real estate

microsoft office

tenancy systems

property management

communication

police check

We use AI tools to assist with hiring, but people make the final decisions
Current NSW real estate Certificate of Registration or willingness to obtain (with our support).
Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency.
You must have valid Australian working rights to be considered
Proven experience in retail or property management, ideally across multi-site portfolios.
No licence? No problem we’ll support you in obtaining your real estate certification.
Innovative technology & tools – Work with cutting-edge property platforms and tools.
A police check is required for successful candidates.
Strong communication and stakeholder management skills with a customer-focused approach.
Excellent organisational and administrative ability to manage high-volume tasks and deadlines.

Benefits

Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check required for successful candidates.

Company

Overview

125‑year legacy

Global heritage

Built on over a century of international experience and expertise.

31 offices

National presence

Operates across metro and regional Australia, providing comprehensive property advice.

AUD 176M revenue

Strong financials

The company achieved AUD 176 million in revenue in 2024, reflecting its financial strength.

27,000‑strong network

Global reach

Part of a vast global network supporting complex, cross‑border real estate transactions.

On the commercial side, it steers major capital transactions, building consultancy, project management, occupier leasing, and strategic consulting.
Its residential division guides clients through sales, property management, valuations, and town planning across major cities.
The firm pioneers in living sectors—like build‑to‑rent, student housing, co‑living—plus niche assets such as data centres, self‑storage, agriculture, and renewables.
It manages high‑profile assets, including major commercial portfolios and carbon‑neutral office buildings achieving top NABERS ratings.
Its Australian origins date back to 1973, evolving from local roots into a nationally recognised real estate powerhouse.
A standout is its leadership in alternative and living‑sector investments, delivering full‑cycle services from feasibility through to asset disposal.

Culture + Values

Purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
Duty to make responsible and sustainable decisions.
Collaborate effectively to make a positive and meaningful impact on people’s lives and on the environment in which we live.
The four global values steer us towards our goals and give us the tools and structure to hold one another accountable for upholding our purpose.

Environment + Sustainability

Net Zero 2040

Carbon Neutral Target

Aiming to achieve Net Zero Carbon status by 2040, validated by the Science-Based Targets initiative (SBTi).

42% Emissions Reduction

Scope 1 & 2 Target

Committing to a 42% reduction in absolute Scope 1 & 2 GHG emissions by 2030 from a 2022 baseline.

51.6% Reduction

Scope 3 Emissions

Aiming to reduce Scope 3 emissions from client assets by 51.6% per square meter/foot by 2030 from a 2022 baseline.

97% Long-term Scope 3

Future Emissions Goal

Targeting a 97% reduction in Scope 3 emissions from client assets by 2040.

Certified in ISO 14001 Environmental Management standards.
Actively reviewing resource conservation in offices across the country: energy use and waste disposal.
Member of Green Building Council of Australia; representation on PCA Sustainability Committee and Better Buildings Partnership.
Published first TCFD-aligned climate-related financial disclosure report.
Joined Race to Zero and Business Ambition to 1.5 °C campaigns.
Operational actions include transitioning to EV fleet; global commitment to net zero across entire value chain.

Inclusion & Diversity

92% investors

Cited Internal Net-Zero Goals

From the ESG Property Investor Survey 2025, 92% of investors highlighted internal net-zero goals.

67% corporate respondents

Have Net-Zero Emissions Targets

In the ESG Property Investor Survey 2025, 67% of corporate respondents have set net-zero carbon emissions targets.

Partnered with JobSupport to provide permanent part-time opportunities for people with intellectual disabilities.
Selected Black Dog Institute as national charity; participate annually in RUOK? Day.
Partnered with LifeWorks to provide Employee Assistance Program for staff and families.
Offer two paid volunteering days per person per year.
Commit to donating 1% of profits to nominated charities.
Appointed national head of ESG (Jenine Cranston); ESG team developed measurable net-zero carbon strategy.

Articles

Careers at Knight Frank Australia

Knight Frank Research & Insights

Knight Frank Property News

Role

Description

tenant liaison

kpi management

marketing support

lease administration

retail management

stakeholder relations

Act as the primary contact for tenants, resolving queries promptly and building strong relationships.
Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs.
Support marketing initiatives, retailer engagement, and trading analysis to drive performance.
Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records.
Take on a high-impact administration role with Knight Frank for a shopping short located in Carlingford Court with approximately 100 tenants.
Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards.
Build valuable, long-term relationships with a diverse mix of retailers, service providers, and key stakeholders to grow professionally.

Requirements

real estate

microsoft office

tenancy systems

property management

communication

police check

We use AI tools to assist with hiring, but people make the final decisions
Current NSW real estate Certificate of Registration or willingness to obtain (with our support).
Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency.
You must have valid Australian working rights to be considered
Proven experience in retail or property management, ideally across multi-site portfolios.
No licence? No problem we’ll support you in obtaining your real estate certification.
Innovative technology & tools – Work with cutting-edge property platforms and tools.
A police check is required for successful candidates.
Strong communication and stakeholder management skills with a customer-focused approach.
Excellent organisational and administrative ability to manage high-volume tasks and deadlines.

Benefits

Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check required for successful candidates.

Company

Overview

125‑year legacy

Global heritage

Built on over a century of international experience and expertise.

31 offices

National presence

Operates across metro and regional Australia, providing comprehensive property advice.

AUD 176M revenue

Strong financials

The company achieved AUD 176 million in revenue in 2024, reflecting its financial strength.

27,000‑strong network

Global reach

Part of a vast global network supporting complex, cross‑border real estate transactions.

On the commercial side, it steers major capital transactions, building consultancy, project management, occupier leasing, and strategic consulting.
Its residential division guides clients through sales, property management, valuations, and town planning across major cities.
The firm pioneers in living sectors—like build‑to‑rent, student housing, co‑living—plus niche assets such as data centres, self‑storage, agriculture, and renewables.
It manages high‑profile assets, including major commercial portfolios and carbon‑neutral office buildings achieving top NABERS ratings.
Its Australian origins date back to 1973, evolving from local roots into a nationally recognised real estate powerhouse.
A standout is its leadership in alternative and living‑sector investments, delivering full‑cycle services from feasibility through to asset disposal.

Culture + Values

Purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
Duty to make responsible and sustainable decisions.
Collaborate effectively to make a positive and meaningful impact on people’s lives and on the environment in which we live.
The four global values steer us towards our goals and give us the tools and structure to hold one another accountable for upholding our purpose.

Environment + Sustainability

Net Zero 2040

Carbon Neutral Target

Aiming to achieve Net Zero Carbon status by 2040, validated by the Science-Based Targets initiative (SBTi).

42% Emissions Reduction

Scope 1 & 2 Target

Committing to a 42% reduction in absolute Scope 1 & 2 GHG emissions by 2030 from a 2022 baseline.

51.6% Reduction

Scope 3 Emissions

Aiming to reduce Scope 3 emissions from client assets by 51.6% per square meter/foot by 2030 from a 2022 baseline.

97% Long-term Scope 3

Future Emissions Goal

Targeting a 97% reduction in Scope 3 emissions from client assets by 2040.

Certified in ISO 14001 Environmental Management standards.
Actively reviewing resource conservation in offices across the country: energy use and waste disposal.
Member of Green Building Council of Australia; representation on PCA Sustainability Committee and Better Buildings Partnership.
Published first TCFD-aligned climate-related financial disclosure report.
Joined Race to Zero and Business Ambition to 1.5 °C campaigns.
Operational actions include transitioning to EV fleet; global commitment to net zero across entire value chain.

Inclusion & Diversity

92% investors

Cited Internal Net-Zero Goals

From the ESG Property Investor Survey 2025, 92% of investors highlighted internal net-zero goals.

67% corporate respondents

Have Net-Zero Emissions Targets

In the ESG Property Investor Survey 2025, 67% of corporate respondents have set net-zero carbon emissions targets.

Partnered with JobSupport to provide permanent part-time opportunities for people with intellectual disabilities.
Selected Black Dog Institute as national charity; participate annually in RUOK? Day.
Partnered with LifeWorks to provide Employee Assistance Program for staff and families.
Offer two paid volunteering days per person per year.
Commit to donating 1% of profits to nominated charities.
Appointed national head of ESG (Jenine Cranston); ESG team developed measurable net-zero carbon strategy.

Articles

Careers at Knight Frank Australia

Knight Frank Research & Insights

Knight Frank Property News