Empowering communities through affordable housing, workforce development, and neighborhood revitalization.
Provides case management and support for senior tenants, especially formerly homeless.
13 days ago ago
Junior (1-3 years)
Full Time
Bronx, NY
Onsite
Company Size
200 Employees
Service Specialisms
Affordable housing development
Property management
Homelessness prevention services
Legal services
Workforce development
Senior services
Youth employment programs
Community advocacy
Sector Specialisms
Affordable Housing
Energy Efficiency
Community Services
Property Management
Sustainability
Supportive Services
Housing Development
Senior Services
Role
Description
case management
benefits advocacy
service coordination
record keeping
tenant escort
monitoring
Complete needs assessments and develop ongoing, tenant-centered support plans for all tenants; review support plans periodically and document the successful completion of tasks and objectives
Ensure tenants maintain the housing subsidy and the benefits required to remain in permanent housing
Provide ongoing case management, assistance, and advocacy, providing information and referrals to community services as needed, including supportive counseling and crisis intervention services
Help tenants identify additional benefits for which they may qualify and facilitate application to said benefits, conducting advocacy as needed
Actively coordinate day-to-day on-site services for tenants and ensure all service provision is representative of RiseBoro’s mission
Work collaboratively with community partners to ensure residents can age in place, including coordination of home care services and proper discharge planning from inpatient facilities
Prepare and maintain up-to-date records and resident files, and outcomes, including residents’ personal and eligibility information, records of services provided, and all relevant correspondence
Escort tenants to appointments i.e., medical or government agency appointments when appropriate and as needed
Assist tenants in developing informal support networks with other tenants by facilitating opportunities for tenant engagement through educational workshops and social activities including birthday parties and holiday celebrations; provide translation during workshop presentations as needed
Communicate with on-site property management and maintenance staff on resident issues to obtain records of incidents and hospitalization during nonworking hours
Educate residents on the available on-site services and other community resources
Conduct monitoring services through home visits and telephone calls as well as periodic inspections with property management staff.
Requirements
bilingual
bachelor's
customer service
problem solving
team player
organizational
Ability to be flexible and adaptable required; weekends and evening hours as needed
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Bilingual English/Spanish speaker required
Excellent organizational skills and ability to adequately manage time required
Ability to problem solve and work with a high level of autonomy required
Bachelor’s Degree required; Bachelor’s Degree in social work, psychology, or a related human services field of study preferred
Strong interpersonal skills and ability to advocate
Ability to be a team player and the willingness to work with a diverse population
Experience in customer or client services required
Excellent verbal and written communication required
Experience in social services setting preferred
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities.
Focus on creating sustainable communities through development, advocacy, and support services.
Specializes in the construction, preservation, and management of affordable housing properties.
Works closely with local residents, helping them access career development, financial literacy, and educational resources.
Supports economic growth by creating jobs and offering workforce training programs.
Leverages community-based partnerships to improve local infrastructure and ensure long-term impact.
Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods.
Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement.
A key player in tackling urban displacement and supporting underserved populations in New York.
Culture + Values
353 volunteers
Active community volunteers
Volunteers contribute to participatory budgeting initiatives, reflecting the company's commitment to community engagement.
5,694 participants
Engaged community members
Participants in participatory budgeting initiatives demonstrate strong community involvement in decision-making processes.
1,000 recipients
Annual toy-drive support
The company annually provides holiday gifts to over 1,000 individuals, showcasing its dedication to community well-being.
Our inclusive approach helps us achieve our mission to unleash the potential of communities to thrive, no matter the odds.
Holistic‑community revitalization model: building affordable housing as neighborhood asset foundation, then layering resource‑linking programs
Environment + Sustainability
100% Affordable
Multi-family Passive House
The first 100% affordable multi-family Passive House project in the U.S.
20% Energy Use
NYC Building Benchmark
Knickerbocker Commons uses only 20% of the energy of an average NYC building of the same size.
60–80% Energy Reduction
Bushwick Retrofit
A Passive House retrofit pilot project in Bushwick achieving significant energy savings.
50% Emissions Reduction
2033 Goal
A target to reduce emissions by 50% within a decade, with an additional 20% reduction in energy intensity.
Seven Passive House standard projects completed, including Knickerbocker Commons and Mennonite United.
Bethany Senior Terraces: fully-electrified PHIUS Passive House with rooftop solar array covering 100% common-area and ~80% of total building electricity.
1601 DeKalb affordable housing fully electric HVAC, designed to meet Enterprise Green Communities criteria.
Inclusion & Diversity
2020 Plan
Racial Equity Initiative
Comprehensive Racial Equity Action Plan adopted in 2020, spanning 10 categories such as Organizational Culture and Governance.
12‑Member Group
Internal Representation
Established a 12‑member Racial Equity Working Group representing all five divisions and infrastructure.
3 Cooperatives
Graduated Programs
Worker Coop Academy (2020–21) graduated 3 cooperatives, including Black‑led and Queer/Trans‑Black/Brown coops.
Launched Community Advisory Committee for community‑led input into decision‑making and program design.
Financial investment in leadership, mentorship and professional development of staff of color.