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Casual Bartender
Highgate
Hourly bartender role at Highgate Hotels, responsible for serving drinks and maintaining a positive guest experience.
20d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Lahaina, HI
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
guest service
beverage prep.
inventory management
task optimization
cost control
guest satisfaction
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Stock and clean glassware.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Follow all state liquor laws.
- Carry out cashiering functions by closing checks and servicing the guest.
- Prepare all garnishes.
- Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
- Attend all hotel required meetings and trainings.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
- Assist in maintaining beverage cost.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Ensure overall guest satisfaction.
- Process guests’ checks, collect cash and process credit cards and room charges according to standards.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Assist in cleaning of tables and all lounge area as needed.
- Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
- Check soda tanks to ensure that they are full and secured properly to the bar.
- Ensure the lounge areas are kept clean and tidy.
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
What you bring
cross-train
initiative
problem solving
computer knowledge
high school diploma
multitasking
- Must be able to cross-train in other hotel related areas.
- Must be able to show initiative, including anticipating guest or operational needs.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Previous bartending experience helpful.
- Be familiar with the computer system.
- Must be able to maintain confidentiality of information.
- Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand for the entire shift.
- M ust be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be of legal age to serve alcoholic beverages, according to local state laws.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- High school diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- regular attendance and compliance with highgate hotel standards
- maintaining confidentiality of information
- anticipating and solving problems
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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