Program Director, Interiors

Description

• Provides mentoring, coaching and guidance to all team members.
• Provides input to Finance team, including forecasting, reporting and tracking costs and hours to achieve profitability on projects.
• Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.
• Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level to executive level.
• Participates in presentations for prospective clients.
• Responsible for achieving profitability targets through business management excellence and business development.
• Assists with the development and supports the product line business strategy.
• Identifies or develops and implements process, tools and technologies to innovate and improve service delivery.
• Develops strategies to achieve greater business operational effectiveness.
• Responsible for resolving issues, managing client expectations, and achieving client satisfaction.
• Achieves business development targets.
• Assists with developing and implementing strategies to ensure optimal business, financial, operations and risk management.
• Assists with developing new innovative and integrated offerings and re-packages existing offerings to enhance business development success and to continually deliver value to clients. The integrated offerings may include a number of product lines presented as one client solution.
• Identifies and implements efficiencies between product lines under the BGIS Direct banner.
• Collaborates with stakeholders on business pursuits. Provides subject matter expertise and input for proposals and RFP’s.
• Develops network contacts to foster new business as well as maintain good client relationships for on-going business.
• Executes product line business strategy.
• Ensures the manner in which the work is delivered complies with all internal and external requirements.
• Responsible for delivering all client obligations and achieving operational and financial metrics.
• Engages prospective clients for potential business opportunities.
• Collaborates with operations teams to identify opportunities for additional businesses.
• Manages all aspects of performance.
• Actively attends relevant events in order to establish market presence and contribute to brand awareness. Networks to maintain awareness of potential opportunities.
• Negotiates scope and/or fee with client when necessary.
• Participates in the business development strategies and targets.

Requirements

• Well-developed financial management abilities along with advanced financial acumen.
• Exhibits a very high degree of comfort and maintains composure with audiences at all levels including those at the executive management position level. Adept at tailoring communication style and delivery to different audiences and using effective listening skills to gain clarification from others.
• Highly skilled at managing communication to satisfy the needs of and resolve issues with stakeholders.
• Highly skilled at managing vendor performance.
• Effective and proactive communication with stakeholders such as clients, contractors, and industry bodies (as required) to ensure client satisfaction and BGIS’s success; effective facilitation of the resolution of escalated issues and challenges that include stakeholders.
• University degree preferably in business administration with 10+ years or relevant experience.
• Highly skilled at leading, engaging, motivating, managing, developing, attracting and retaining individuals.
• Highly skilled at adapting to new, different or changing requirements, quickly grasps new concepts, adapts and reflects on lessons learned. A very high degree of comfort with ambiguity. Exceptionally adept at analyzing, evaluating and defining problems and challenges, identifying alternatives and making timely decisions.
• Highly skilled at building relationships with client representatives at the senior management to executive level along with related experience.
• Exceptional client service orientation.
• Highly skilled at managing conflict and gaining stakeholder trust to foster good relations.
• Highly skilled service delivery management abilities with proven record in achieving service delivery objectives and meeting client obligations.
• PROSCI certification an Asset.
• Exceptionally-skilled at managing businesses along with significant related experience and exceptional business acumen.
• Highly skilled at communicating with, negotiating, influencing and persuading others to achieve desired outcomes including individuals at the executive level.
• Degree in Business Administration or relevant degree an asset.
• Possesses a continuous improvement and quality mindset along with a very high desire to continuously seek and incorporate innovative practices.
• Possesses a ‘Yes..and’ attitude and growth mindset.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance