Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
Maintains community appearance and ensures repairs are noted and completed. Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient. Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to be able to give up to date information when requested by others.
Handles resident concerns and requests with a positive, customer service driven approach.
Utilizes marketing strategies to secure prospective residents. Welcomes and shows property to prospective new resident. Handles incoming phone calls from prospective new residents and complete appropriate paperwork.
Assists Property Manager with training and motivating, all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
Requirements
microsoft office
osha
fair housing
property management
bachelor's
problem solving
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
Be able to work evenings and weekends.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
Two to three years of experience in Property Management or other relevant work experience.
Knowledge of OSHA laws and regulations.
Achieve Fair Housing certification prior to interaction with prospects or residents.
Ability to interact efficiently with prospects, residents, peers and management.
Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
Homeowner’s Association Experience is a plus
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
High School diploma or equivalent required; Bachelor’s degree preferred.
Benefits
Medical/Dental/Vision insurance (PPO)
Company-paid life insurance equaling your annual base salary
Company-paid short-term and long-term disability
Paid Parental Leave
Participation in the company 401(k) plan with a company match
Tuition reimbursement opportunity
Vacation Time, Nine Paid Holidays, Three floating holidays per year
Sick time
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre‑employment background checks and drug screening are required for all new hires.
Company
Overview
1968
Year Established
The foundation year of the company's operations and growth.
A leading real estate investment, development, and management company.
Operates across commercial, residential, and industrial sectors with a diverse portfolio of properties across the U.S.
Provides comprehensive services, including property management, leasing, and development.
Known for long-term vision and deep market expertise, navigating both stable and turbulent economic conditions.
Delivers large-scale developments in retail, residential, and mixed-use properties, meeting diverse market needs.
Maintains a strong financial foundation through effective investment strategies, ensuring stability and growth over decades.
Continues to expand regional and national influence through operational excellence and innovative real estate solutions.
Culture + Values
We value integrity, transparency, and ethical business practices.
We take a long-term view and are committed to helping our clients build wealth.
We foster a collaborative, team-oriented environment.
We are passionate about delivering results and providing exceptional service.
Environment + Sustainability
2050
Net Zero Target Year
Committed to achieving net zero carbon emissions.
Actively seeking opportunities to implement energy-efficient practices in properties.
Sustainability efforts designed to minimize environmental footprint while maximizing asset value.
Incorporating green building certifications, such as LEED, in property developments.
Inclusion & Diversity
Inland promotes a culture of inclusion by fostering an environment where diversity of thought is encouraged.
We prioritize equal opportunity in all hiring and promotion practices.
The company’s leadership team includes individuals from diverse backgrounds.