Supervisor

Description

• Train staff on building and property security protocols at each assigned client location.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Provide leadership and support while being available for emergency and off-hour support.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Ensure timely responses to client-reported emergency cleaning situations.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Establish and maintain strong client relationships with a positive customer service orientation.
• Train and manage Site janitorial and Porter staff.

Requirements

• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• High School Diploma or GED (Required)
• Strong organizational, multi-tasking, and prioritization skills.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• Detail-oriented with a high level of accuracy.
• At least 2 years of experience supervising employees.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• MS Office (Outlook, Word, Excel) proficiency required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance