Ohio Regional Property Manager

Description

• Conduct monthly internal compliance audits at each assigned property to verify that tenant files, EIV documentation, and recertification notices are maintained accurately and on schedule.
• Conduct regular performance reviews and site visits to ensure adherence to CHN policies and goals at least quarterly of all units under supervision.
• Monitor EIV books to ensure required reports (New Hires, No income, Summary, and Discrepancy Reports) are being run, documented, and resolved with appropriate follow-up notes.
• Participate in pre-construction and construction meetings to plan for resident communications, unit turnover sequencing, and operational readiness.
• Ensure that staff consistently apply policies and procedures. Prepare and review performance appraisals and discuss with subordinates as appropriate.
• Review Yardi recertification tracking reports monthly to confirm all annual recerts are completed timely and identify any overdue or upcoming deadlines.
• Serve as the property management liaison for CHN Construction during new development and rehabilitation projects.
• Collaborate with the Multi-Family Maintenance Supervisor and Director of Maintenance to ensure all properties are ready for NSPIRE and Management and Occupancy review visits.
• Conduct regular site visits to assess building conditions, resident satisfaction and operational efficiency.
• Conduct staff evaluations, set performance goals and ensure adherence to CHN KPI standards.
• Supervise property management staff across assigned Ohio sites in a three-hour radius, including Cleveland, Lorain, and Trumbell County.
• Ensure rent collections and deposits follow CHN, HUD and OHFA procedures. Assist in preparing annual budgets and monitor budget expenditures to help ensure the efficient functioning of properties while maintaining the curb appeal, safety, security and future usability of the assets.
• Oversee third-party management portfolios and ensure contract compliance with CHN standards.
• Confirm that on-site staff maintain organized file systems) in preparation for HUD MORs, NSPIRE inspections and syndicator of HFA reviews.
• Collaborate with Compliance Managers to resolve audit findings, file deficiencies, or late recertifications promptly.
• Hire, train, and mentor Property Managers, Assistant Property Manager, and Compliance staff.
• Ensure HUD MOR’s REAC inspections are properly prepared for and conducted by site.
• Coordinate with construction and maintenance teams to ensure units meet occupancy standards prior to lease-up or re-occupancy.
• Approve invoices, purchase orders and vendor agreements within budget authority.
• Ensure all move-ins, interims, and recertifications are process according to CHN compliance procedures and that supporting documentation is securely stored.
• Provide daily oversight of on-site compliance practices to ensure that property managers, Assistant Property managers, Certified Occupancy Specialist follow established CHN procedures for LIHTC, HUD and HOME programs and meet all KPI metrics.
• Monitor occupancy, delinquency, and work order completion rates to meet portfolio benchmarks.
• Participate in monthly compliance coordination meetings with Senior Compliance Manager and Compliance operations manager to review property performance and follow up on outstanding issues.
• Support post-construction punch walks and ensure timely completion of outstanding items affecting occupancy or compliance.
• Ensure all maintenance and capital improvement work orders are completed on time and within budget.
• Conduct regular performance reviews and site visits to ensure adherence to CHN policies and KPI goals. Conduct staff evaluations, set performance goals and ensure adherence to CHN KPI standards
• Review operating and compliance reports from Partners.
• Review monthly operating and compliance reports
• Verify that site teams use current income limits, utility allowances, and rent charts provided by the Compliance Department.
• Oversee daily operations to ensure adherence to CHN performance, budgetary and compliance standards.

Requirements

• Bachelor’s Degree preferred or equivalent property management experience. Minimum of 5–7 years of property management experience.
• Advanced proficiency in Yardi Voyager, RentCafé, Devco, and other compliance software systems.
• Valid Drivers License, reliable transportation and automobile insurance.
• HCCP (Housing Credit Certified Professional)
• High level customer service, communication skills, conflict resolution, technical skills and problem solving, teamwork, leadership, self -motivation, team motivation, and results oriented.
• COS (Certified Occupancy Specialist)
• Demonstrated experience managing large, multi-site compliance teams and workflows.
• Regular and punctual attendance consistent with ADA, FMLA, and other standards.
• Strong understanding of federal and state affordable housing regulations (LIHTC, HUD 4350.3, HOME, PBV, and MSHDA/PHFA/OHFA compliance requirements).
• Excellent analytical, organizational, and communication skills.
• TAH / STAR (Tax Credit Specialist or equivalent)
• CHAM or Certified Compliance Professional (CCP) designation
• Blended Occupancy Specialist (BOS)
• Ability to perform essential job functions consistent with ADA, FMLA, and other standards.
• Proven ability to interpret and apply complex regulations, prepare for audits, and implement process improvements.
• At least 3 years of supervisory or operations management experience within a LIHTC, HUD, or multi-layered compliance environment.

Benefits

• Opportunities for on-the-job training and/or professional development.

Training + Development

Interview process

Visa Sponsorship

Security clearance